After staying at the hotel for a week the only complaint we had was with the front desk staff, they weren't particularly friendly or helpful. The morning we checked out it was POURING down rain and we had to get to the train station, we asked for a taxi to be called and the gentleman at the front desk refused saying the taxis wouldn't come for such a short journey. So at 6:30 AM in torrential downpour my mother and I had to lug our suitcases through the rain to the train station and then sit drenched for the day as we traveled back to Paris. We were not impressed.
As lackluster and unhelpful as the front desk staff were, the custodial staff were lovely and incredibly thorough.
Traveller from Canada
Located in Historic Centre, this hotel is steps from Opera House and Comedy Square. Fabre Museum and Peyrou Gardens are also …More
The staff were very friendly, but the room I was booked in to was looking a bit run-down. Just minor things, but leaves you feeling that it isn't really a 4-star hotel. Two other minor issues were the time/difficulty it took to order room service (over 30 mins trying to get through), and the iron that was in my room was falling apart (the base was hanging on by a thread, leaving all the wires exposed - didn't feel very safe to use).
I also chose this hotel because of it's proximity to le corum, but it turned out that the walkway between the hotel and le corum was closed throughout my stay which was disappointing. Not sure if this depends on the size of the conference I was attending, or whether this is like this permanently.
Traveller from Australia
Located in Antigone, this hotel is within a 10-minute walk of Citadel of Montpellier and Fabre Museum. Comedy Square and …More
This was really a wonderful hotel. The best location possible right in the walled city. They had every possible convenience (although we did not sample them all). The restaurant was wonderful. We tried the six-course tasting menu. This was not something I would eat (or could afford) every day but it was a once-in-a-lifetime experience.
Traveller from Clinton MS
Situated in the historical district, this luxury hotel is steps from Basilica of St. Nazaire and St. Celse and Medieval City …More
On arrival the hotel looks quite spectacular however inside the chain it belongs to have overlooked the fact it is a beautiful period building. It needs investment to restore and furnish it appropriately, rooms are basic and lack character.
Not a bad experience but could have been much better.
Traveller from c
Located in the heart of Carcassonne, this hotel is within 1 mi (2 km) of Carcassone Castle and Medieval City. Aude Gate and …More
It's very convenient that they have a kitchen and tons of pots, pans, and dish ware - especially if you're planning on staying there for a while.
The only thing I didn't like is that they have no room service and worse, you have to make sure you leave the room spotless before you leave or else get charged. I found this to be just a big annoyance - particularly when you're in a hurry to leave.
Ben from Cambridge
Situated near the airport, this residence is within 1 mi (2 km) of Parc Expo Nimes and Nimes Arena. Archaeology Museum and …More