The staff were very friendly, but the room I was booked in to was looking a bit run-down. Just minor things, but leaves you feeling that it isn't really a 4-star hotel. Two other minor issues were the time/difficulty it took to order room service (over 30 mins trying to get through), and the iron that was in my room was falling apart (the base was hanging on by a thread, leaving all the wires exposed - didn't feel very safe to use).
I also chose this hotel because of it's proximity to le corum, but it turned out that the walkway between the hotel and le corum was closed throughout my stay which was disappointing. Not sure if this depends on the size of the conference I was attending, or whether this is like this permanently.
Traveller from Australia
Located in Antigone, this hotel is within a 10-minute walk of Citadel of Montpellier and Fabre Museum. Comedy Square and …More
Good clean comfortable hotel,friendly helpful staff. Rooms in Comte Roger wing were old but good enough with comfortable bed & roomy bathroom toilet with good size shower room. Where this hotel scores though is the location within the citadel walls surrounded by restaurants and within a few minutes of the citadels attractions. Highly recommended.
Traveller from London
Located inside the walls of the Cité, Best Western Le Donjon is within 200 meters of Château Comtal and Basilique …More
Beautiful hotel right there n the heart of the Cite de Carcassonne. A little bit pricy but we stayed there as a treat over Bastille Day. Amazing experience. I'd definitely recommend this hotel and hope to return again in a few years.
Traveller from Inverness
Located in Carcassonne's Medieval City, this luxury hotel is steps from Basilica of St. Nazaire and St. Celse and Medieval …More