Classic Double Room, 1 Double Bed
Bed Count 1 Full Bed Maximum Occupancy 2 Max
$110*
Per night/room
Oct 15 - Oct 16
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. This 4-star property offers access to a business center and 3 meeting rooms.
A computer station is located on site and wireless Internet access is complimentary. This Carcassonne hotel also offers a seasonal outdoor pool, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.
Mercure Carcassonne la Cite Hotel is a smoke-free property.
- Express check-in
- Organic food
- Water dispenser
- Elevator
- Locally-owned & organized tours & activities
- Showcase for local artists
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Uncovered parking
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Computer station
- No single-use plastic straws
- Swimming pool
- Biodegradable/compostable straws
- Food and water bowls
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Number of meeting rooms - 3
- Terrace
- Luggage storage
- Snack bar/deli
- Pool umbrellas
- Parking (limited spaces)
- Total number of rooms - 80
- Number of floors - 3
- Number of buildings/towers - 1
- Fireplace in lobby
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Tours/ticket assistance
- Electric car charging station
- Free WiFi
- Pool sun loungers
- Vegetable garden
- Smoke-free property
- Outdoor seasonal pool
- Safe-deposit box at front desk
- Free RV, bus, truck parking
- Breakfast available (surcharge)
- Number of restaurants - 1
- Laundry facilities
- Vegetarian breakfast available
- Television in common areas
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Soundproofed rooms
- Laundry facilities
Room Amenities
Mercure Carcassonne la Cite Hotel offers 80 accommodations with safes and complimentary newspapers. Satellite television is provided. This Carcassonne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Free newspaper
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Hair dryer
- In-room safe
- In-room climate control (air conditioning)
- Soundproofed rooms
- Iron/ironing board (on request)
- Blackout drapes/curtains
- Satellite TV service
- Free WiFi
- Towels provided
- Bedsheets provided
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Grab bar - near toilet
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking , Free RV, bus, truck parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
La Vicomte - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (in select rooms)
- Roll-in shower (in select rooms)
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- In-room accessibility (in select rooms)
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include a seasonal outdoor pool.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Golfing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 16 per person
- Pet fee: EUR 10 per pet, per day
- Service animals are exempt from fees
- Late check-out fee: EUR 40 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Number of children who can stay free - 2
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- Pets allowed for an extra charge of EUR 10 per pet, per day
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from June to September.
Pool access available from 9:00 AM to 8:30 PM.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Hotel Names
- Mercure Carcassonne Cite Hotel
- Mercure Cite Hotel
- Mercure Carcassonne Porte Cite Hotel
- Mercure Porte Cite Hotel
- Mercure Carcassonne Porte Cite
- Mercure Porte Cite
- Mercure Carcassonne Porte De La Cite Hotel
- Mercure Carcassonne La Cite
- Mercure Carcassonne La Cité
- Mercure Carcassonne la Cite Hotel Hotel
- Mercure Carcassonne la Cite Hotel Carcassonne
- Mercure Carcassonne la Cite Hotel Hotel Carcassonne
National Rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
