Twin Room, Classic Twin Room, 2 Twin Beds
Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$94*
Per night/room
Jun 6 - Jun 7
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
Due to COVID-19, this property’s food and beverage options may be limited.
Property Features
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a bar/lounge and a poolside bar. A business center is on site at this 4-star property.
A computer station is located on site and wireless Internet access is complimentary. 3 meeting rooms are available. This eco-friendly hotel also offers a seasonal outdoor pool, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.
Mercure Carcassonne la Cite Hotel is a smoke-free property.
- Express check-in
- Elevator
- Number of bars/lounges - 1
- Number of poolside bars - 1
- 24-hour front desk
- Business center
- Uncovered parking
- Tours/ticket assistance
- Electric car charging station
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Computer station
- Swimming pool
- Outdoor seasonal pool
- Safe-deposit box at front desk
- Number of meeting rooms - 3
- Terrace
- Luggage storage
- Free RV, bus, truck parking
- Breakfast available (surcharge)
- Number of restaurants - 1
- Pool umbrellas
- Laundry facilities
- Parking (limited spaces)
- Total number of rooms - 80
- Television in common areas
- Number of floors - 3
- Number of buildings/towers - 1
- Garden
- Multilingual staff
- Fireplace in lobby
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Soundproofed rooms
- Laundry facilities
Room Amenities
Mercure Carcassonne la Cite Hotel offers 80 accommodations with safes and complimentary newspapers. Satellite television is provided. This Carcassonne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Free newspaper
- Coffee/tea maker
- Daily housekeeping
- Phone
- Hair dryer
- In-room safe
- In-room climate control (air conditioning)
- Soundproofed rooms
- Iron/ironing board (on request)
- Blackout drapes/curtains
- Satellite TV service
- Free WiFi
- Towels provided
- Bedsheets provided
- Housekeeping on request
- Grab bar - near toilet
- Change of towels (on request)
- Change of bed sheets (on request)
Parking
Free self parking , Free RV, bus, truck parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
La Vicomte - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Roll-in shower
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- In-room accessibility
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include a seasonal outdoor pool.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
- Golfing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: EUR 16 per person (approximately)
- Pet fee: EUR 10 per pet, per day
- Service animals are exempt from fees
- Late check-out fee: EUR 40 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Number of children who can stay free - 2
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- Pets allowed for an extra charge of EUR 10 per pet, per day
- Service animals are welcome, and are exempt from fees
We should mention
The seasonal pool will be open from June to September.
Pool access available from 9:00 AM to 8:30 PM.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Hotel Names
- Mercure Carcassonne Cite Hotel
- Mercure Cite Hotel
- Mercure Carcassonne Porte Cite Hotel
- Mercure Porte Cite Hotel
- Mercure Carcassonne Porte Cite
- Mercure Porte Cite
- Mercure Carcassonne Porte De La Cite Hotel
- Mercure Carcassonne La Cite
- Mercure Carcassonne La Cité
- Mercure Carcassonne la Cite Hotel Hotel
- Mercure Carcassonne la Cite Hotel Carcassonne
- Mercure Carcassonne la Cite Hotel Hotel Carcassonne
Awards & Affiliations
This property has signed the UNESCO Sustainable Travel Pledge.
- UNESCO sustainable tourism pledge
National Rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
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