"Impeccable customer service in Level! So worth it!"
We had 2 rooms on the top (9th) floor; one for us and one for our kids. Both rooms had a cheese and fruit platter in them upon arrival, and ours had champagne. Check-in was smooth and easy. We were there celebrating our oldest daughter's college graduation. Our first morning we thought breakfast on the beach was served at 0630 and wanted to watch the sunrise. We went down, were seated and quickly served breakfast. When my husband also requested a juice drink our waitress (Linda) explained that they would send someone over to the marketplace to retrieve it as their machine wasn't running yet because they don't open until 0700. We apologized that we had the opening time wrong and told her that she should have said something; we would have sat in a lounge chair and waited. She said they wouldn't think of turning us away! Our last night there, we had dinner at the steak house and it was uh-mazing! The waiter noticed our oldest wasn't drinking her cocktail; when she said she didn't care for it he asked what she likes to drink and quickly provided recommendations and brought her something else that she loved. The staff sang congratulations to her and brought her a cake to make dinner very special. When she went back to her room, there was a cake from management, along with a bottle of champagne on ice! Cedric provided excellent butler service on the beach and answered tons of questions about the islands and culture. James in the Level lounge was of great assistance numerous times!
Traveller from FPO, United States of America
This all-inclusive resort is located on the white sands of Cable Beach along the Atlantic, offering the relaxation of water …More
I had read a ton of bad reviews on this place, so I was shocked when we actually had a great stay with very little hangups. We're a couple in our late 20s and had a great time on all the rides and never had to wait in line. The beach was stunning and only a few minutes walk from our room. The staff might have been a bit bored with their job, but we didn't experience any rudeness. They were actually very helpful and friendly! The only downfall was that 2 of the restaurants we wanted to try were closed for the week so we ended up getting room service because we didn't have a reservation for the one nice restaurant that was open in the marina.
Traveller from Los Angeles
These spire-topped towers contain 1,201 rooms and embody the Lost Continent theme offered by the water-park and marine-life …More
I chose this hotel mainly because of the price but i felt like i got more than my moneys worth. the elevator requires a hotel key to actually go up...nice security feature. the beds were comfy and it has a fridge.
Situated near the airport, this resort is within 1 mi (2 km) of Rand Memorial Nature Center, Perfume Factory of Fragrances …More
Great location - a quick taxi from the airport. Facilities include cars and bicycles for rent. BOTH shopping and beach are a quick bike ride away.
I stay here for easy access to Grand Bahama SCUBA. Fred and Melinda are excellent instructors and technical divers. I brought my two daughters here for their first 'blue water' diving experience.
So please with the trip!
Traveller from Houston, TX
This small condominium resort fronts a marina on the south shore of Grand Bahama Island, less than 2 miles from Coral Beach …More
Staff unfriendly and just doing there job. We felt like we were a burden. The do not greet you with a smile and never hear them say "Good Morning" unless you say it first. Atmosphere is not very friendly.
Outdoor pool furniture is broken and the sand fleas are really bad. The beach on the premises is okay but smells very fishy. This is a low end hotel ..half of the time the internet doesn't work. The food at Splash is pretty decent and the food at Latitude was ok.
Traveller from Dallas
Nestled on the beach, this George Town hotel is within 3 mi (5 km) of Palm Bay Beach, Exuma Beach, and Hoopers Bay. Emerald …More