To be honest, I was concerned when I read some of the reviews. My daughter had booked the vacation and I didn't read the reviews until we were booked. The only negative thing I can say, is that the Wi-Fi isn't great at night. Big deal. Contrary to many of the reviews, I found the staff to be not only friendly, but highly efficient and incredibly helpful. The food was great and varied... It was easy to get reservations. We upgraded to the Level and it was well worth it. Our room was lovely with a spectacular view! I had an incredible time. My husband, who came reluctantly, enjoyed himself so much that he told me to book another all inclusive vacation immediately. Thank you Melia for a wonderful and unforgettable trip!
Traveller from Westchester, New York
This all-inclusive resort is located on the white sands of Cable Beach along the Atlantic, offering the relaxation of water …More
Overall Hotel was great. Great for adults and children. However, very, very expensive, stores especially restaurants. Trip would have been fantastic is we were not subject to over priced meals and drinks. I think we understand that things are going to be a little more expensive when we go on vacation to a resort, however, the prices were way over the top. $8.00 for a bag of chips is ridiculous.
These spire-topped towers contain 1,201 rooms and embody the Lost Continent theme offered by the water-park and marine-life …More
We couldn't have had a better time. The Manager, Pamela Berry, greeted us upon arrival (10 AM) and since the Jr Suite we were getting was not occupied, allowed us into the room early. They also arranged for a golf cart to be delivered to the property(a must!) We quickly unpacked and got to the beach and walked to the coral and back. Dora at the beach was very accommodating and was able to get us towels, drinks and all our water sports. The food was great and what you would expect at an upscale resort. The staff couldn't have been nicer. We had been to the island previously but little had changed (a good thing) Everyone one meet was helpful and very friendly. The continental breakfast was very filling and all we needed. It was included with the room price. The staff recognized us the second day and remembered all our preferences. When i had to print a boarding pass, Romanda at the front desk did everything for me and was very helpful. Pam has hired a great staff and they attend to whatever you need very promptly.
Traveller from West Palm Beach
Arrayed on an eight-acre gardened hillside facing Harbour Island's three-mile beach of pale-pink sand, this petite resort …More
I've travelled internationally to many hotels, and stayed in other Bahamas hotels. This one was great. I was here on a business trip, though, and the fact that there's no free wifi in the room was not great.
Other than that, it was a pleasing experience.
Traveller from Orlando, Florida
This condominium resort is set on Grand Bahama's Silver Point Beach, between the shopping and dining centers of Port Lucaya …More
There were only two people ahead of me at check-in and it still took 1/2 hour to get checked in. Staff very slow.
I booked King bed and there were none left so I had to get room with two double beds. Both beds were lopsided and not comfortable at all.
Floors were tiled and not properly cleaned. I could not walk barefoot on the floor without dirt sticking to the bottom of my feet.
Bathroom was not properly cleaned during my stay. They replaced towels and made up beds. That was the extend of the cleaning. Tub, sink, toilet and floors were not dirty until last day.
Traveller from Nassau, Bahamas
Adjacent to Port Lucaya Marketplace, this resort occupies a promontory jutting into Bell Channel Bay, a narrow waterway near …More