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Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

Poolside bar
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Reception hall
Free daily buffet breakfast
On the beach, white sand, sun loungers, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
6307 Casino Drive, Paradise Island, New Providence, 0
  • Atlantis Casino
    ‪9 min walk‬
  • Aquaventure
    ‪11 min walk‬
  • Ocean Club Golf Course
    ‪8 min drive‬
  • Nassau (NAS-Lynden Pindling Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

  • 334 sq ft
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 334 sq ft
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 334 sq ft
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, Ocean View (Superior | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Superior | C)

8.0 out of 10
Very good
(7 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • 334 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Ocean View (Superior | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Superior | B2C-CA)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-CA)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (C)

7.2 out of 10
Good
(15 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (B2C-US)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 484 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (C)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Oceanfront (B2C-CA)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite (Special | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Suite (Special | B2C-CA)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, Ocean View (B2C-CA)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (C)

8.8 out of 10
Excellent
(5 reviews)
  • 484 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Standard Suite (Special | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Suite (Special | C)

7.0 out of 10
Good
(2 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (L)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Oceanfront (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Family Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, Ocean View (C)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Oceanfront (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Oceanfront (E)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Superior, U)

8.2 out of 10
Very good
(153 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(322 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Lateral Sea View - E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Lateral Sea View - E)

7.4 out of 10
Good
(3 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, Ocean View (U)

8.8 out of 10
Excellent
(19 reviews)
  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Ocean View (L)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Superior E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Superior E)

7.8 out of 10
Good
(7 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (L)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior (L))

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Superior (L))

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Oceanfront (U)

9.4 out of 10
Exceptional
(17 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (U)

8.2 out of 10
Very good
(53 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Superior, B2C-US)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, Ocean View (B2C-US)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Oceanfront (B2C-US)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (U)

8.0 out of 10
Very good
(25 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-US)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 334 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior (L))

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (Superior (L))

  • 334 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Partial Ocean View (L)

  • 334 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

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Warwick Paradise Island- All Inclusive- Adults Only

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  • All inclusive
  • Spa
  • Free WiFi
4.2 out of 5, Very Good, (1858)
$411 nightly
The price is $411 total
includes taxes & fees
Warwick Paradise Island- All Inclusive- Adults Only

About this property

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4-star Paradise Island property with 5 restaurants
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offers 379 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and body treatments.
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive features a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, a terrace, and barbecue grills. Complimentary self parking is available on site, along with a car charging station.

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Atlantic - This buffet restaurant serves breakfast and dinner.
Tengoku - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Bahamas - This restaurant serves lunch and dinner. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atlantic
  • Bahamas
  • Krystal
  • Kulinarium
  • Tengoku

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Paradise Island
Palace Paradise Island
Paradise Island All Inclusive
Paradise Island Riu
Paradise Island Riu All Inclusive
Paradise Island Riu Palace
Riu Palace Paradise Island
Riu Palace Paradise Island All Inclusive Adults
Riu Paradise Island
Riu Paradise Island All Inclusive
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island All Inclusive
Riu Paradise Inclusive Adults
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island Adults Only All Inclusive

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1310 out of 3058 reviews
Rating 8 - Good. 840 out of 3058 reviews
Rating 6 - Okay. 482 out of 3058 reviews
Rating 4 - Poor. 233 out of 3058 reviews
Rating 2 - Terrible. 193 out of 3058 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Neffertitti

Stayed 3 nights in Apr 2025

8/10 Good

Michael Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could use an outdoor bar area after 6:30 pm but overall a good experience.
Stayed 5 nights in Apr 2025

10/10 Excellent

Amecia Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent Staff friendly and helpful I arrived at 11 am and room was ready .
Stayed 4 nights in Apr 2025

10/10 Excellent

Arnaud, Campbell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort, a little bit old but. I was thinking to be in the 80’s with the decorations but people are very nice It was very clean and the food great
Stayed 5 nights in Apr 2025

10/10 Excellent

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE IT THERE‼️
Stayed 4 nights in Apr 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the buffet and swim up bar
Stayed 5 nights in Apr 2025

10/10 Excellent

Erich P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Booking reservations for dinner was easy. Food in the open restaurant could have been hotter, temperature wise.
Stayed 11 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Abner

Liked: Cleanliness, staff & service
Need some remodeling
Stayed 4 nights in Mar 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the RIU. The room was decently clean. There was spirits free of charge in the room. The balcony view was everything. The food was ok the steakhouse is the best restaurant but the buffet and the jerk shack were the star dining experiences. My favorite place to be at was the swim up bar. The staff were very friendly accommodating and good people. Special shout outs to Larroune, Dario and Eddie at the swim up bar they were the best. Kelson who was always there greeting us with a smile every-time we walked in. Jay and RL at the front desk as well. I would definitely recommend this hotel if you want an easy and smooth trip because all of the excursions were right there on the beach right by the hotel.
Stayed 4 nights in Mar 2025

8/10 Good

Jeanne M.

Stayed 10 nights in Mar 2025

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in general seemed annoyed by the guests and completely uninterested in service, including the beach manager Dario. I had a small issue and discussed it with him. He made a promise the following morning to rectify and make it up to me. He did nothing, completely reneged. Thank you Matthew the lifeguard for your kindness to help make my birthday weekend- my first vacation in 9 years, a much needed break from my job saving lives before, during, and after the pandemic as an emergency medicine nurse practitioner and my 55th birthday- better and redeeming the day. Do NOT recommend. And I'll never stay at a riu again, I've taken the 3 planned trips out of my saved box and will ABSOLUTELY use a different hotel. Dario. Don't make promises you don't keep to your guests. I didn't ask for anything, you brought it up. You made the suggestion on how to make it up to me. You told me you would set me up, not to wake up early but sleep in and you would have my beach spot ready. It was a simple fix, a handshake contract with a disappointed guest and you failed.
Stayed 4 nights in Apr 2025

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, amenities
Beautiful place to stay.
Stayed 6 nights in Mar 2025

4/10 Poor

Verified traveler

Stayed 4 nights in Apr 2025

4/10 Poor

Bendu Bijou

Stayed 4 nights in Feb 2025

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

THERESA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bedding is not comfortable
Stayed 4 nights in Apr 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my wife and I’s first time out of the US and the RIU did not disappoint!! The greeting from start to finish was a breath of fresh air. Informative right away and everyone was so kind and respectful every morning, afternoon and evening. Thank you and we will be back very shortly
Stayed 3 nights in Mar 2025

6/10 Okay

Maria Rebecca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was exceptional, bartenders were attentive all staff was kind and friendly,
Stayed 5 nights in Apr 2025

6/10 Okay

Leah

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Not a place to stay for more than a few days, very limited amenities for an all inclusive resort
Stayed 3 nights in Apr 2025

2/10 Terrible

Karen

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude restaurant host staff. Impossible to eat at any of the restaurants everything is booked over a week out. The one night we had a reservation at the steakhouse the incredible rude host refused to allow the 8th person of our party to sit down even though our reservation was for eight people. Everything is old and gross at this place. If you lose a towel you get charged $20. Room service only has one option, a slice of 20 day old turkey deli meat on plain white toast with a half a slice of tomato. Disgusting.
Stayed 3 nights in Apr 2025

6/10 Okay

Bryan

Traveled with partner
Disliked: Staff & service, amenities
I will never come back to this hotel!!! Security kept harassing me and my boyfriend. Front desk okay us to buy our own bottle of liquor since the hotel had nothing but cheap alcohol and security wanted us to give their bartenders our bottle. Our room was never cleaned in the mornings so we had to keep asking for towels which we got seven hours later. The room was small and we have to asked for a room change. There’s no room service in the mornings and it’s supposed to be an all inclusive hotel. The Resturants want u to make reservations three days prior so we only got to go to one restaurant since we had a four day stay. There’s five restaurants and all Reservations was closed cause we was told u have to book three days in advance. Smh I wish I could give this hotel no stars
Stayed 3 nights in Apr 2025