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Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

Poolside bar
Reception hall
Poolside bar
Front of property
1 bedroom, minibar, in-room safe, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
6307 Casino Drive, Paradise Island, New Providence, 0
  • Atlantis Casino
    ‪9 min walk‬
  • Aquaventure
    ‪11 min walk‬
  • Ocean Club Golf Course
    ‪8 min drive‬
  • Nassau (NAS-Lynden Pindling Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

  • 334 sq ft
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 334 sq ft
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 334 sq ft
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, Ocean View (Superior | C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Superior | C)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • 334 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Ocean View (Superior | B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Superior | B2C-CA)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (B2C-CA)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (C)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Suite (B2C-US)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 484 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Oceanfront (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (C)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-CA)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Oceanfront (B2C-CA)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite (Special | B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Suite (Special | B2C-CA)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Family Suite, Ocean View (B2C-CA)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms, Ocean View (C)

  • 484 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Standard Suite (Special | C)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Suite (Special | C)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (L)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (C)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Oceanfront (C)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Family Suite, Ocean View (L)

  • 753 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Family Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Family Suite, Ocean View (C)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Oceanfront (E)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Oceanfront (E)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Superior, U)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (U)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Lateral Sea View - E)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (Lateral Sea View - E)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Family Suite, Ocean View (U)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (L)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Superior E)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Superior E)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (L)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior (L))

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Superior (L))

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (U)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Oceanfront (U)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (U)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Superior, B2C-US)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Family Suite, Ocean View (B2C-US)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Oceanfront (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Oceanfront (B2C-US)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

1 bedroom, minibar, in-room safe, laptop workspace

Suite (U)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-US)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, Oceanfront (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (B2C-US)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior | C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 334 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior (L))

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms, Ocean View (Superior (L))

  • 334 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms, Partial Ocean View (L)

  • 334 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Quadruple Suite With Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Quadruple Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s) and 1 King Bed(s)

View all photos for Suite Junior With Ocean View

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Full Bed(s) and 1 King Bed(s) OR 1 King Bed(s)

View all photos for Suite With Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Junior With Partial Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Superior With Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

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Warwick Paradise Island- All Inclusive- Adults Only

  • Pool
  • All inclusive
  • Spa
  • Free WiFi
4.2 out of 5, Very Good, (1838)
$472 nightly
The price is $472 total
includes taxes & fees
Warwick Paradise Island- All Inclusive- Adults Only

About this property

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4-star Paradise Island property close to Aquaventure
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offers 379 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and body treatments.
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive features a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, a terrace, and barbecue grills. Complimentary self parking is available on site, along with a car charging station.

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Atlantic - This buffet restaurant serves breakfast and dinner.
Tengoku - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Bahamas - This restaurant serves lunch and dinner. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atlantic
  • Bahamas
  • Krystal
  • Kulinarium
  • Tengoku

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Paradise Island
Palace Paradise Island
Paradise Island All Inclusive
Paradise Island Riu
Paradise Island Riu All Inclusive
Paradise Island Riu Palace
Riu Palace Paradise Island
Riu Palace Paradise Island All Inclusive Adults
Riu Paradise Island
Riu Paradise Island All Inclusive
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island All Inclusive
Riu Paradise Inclusive Adults
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island Adults Only All Inclusive

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1274 out of 2994 reviews
Rating 8 - Good. 836 out of 2994 reviews
Rating 6 - Okay. 465 out of 2994 reviews
Rating 4 - Poor. 227 out of 2994 reviews
Rating 2 - Terrible. 192 out of 2994 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😎
Stayed 5 nights in Mar 2025

8/10 Good

JeanMarie, sea cliff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The room had a great view, very clean and loved having the refrigerator stocked at all times. Rooms service was very convenient. It was within walking distance to Atlantis and other restaurants. We felt very safe and staff was very accommodating. Down side was the hotel next door is closed, but didn't effect us.
Stayed 5 nights in Jan 2025

2/10 Terrible

Scott

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property needs attention and during the day lining up for a drink at the bar. The staff are amazing too bad the resort is poor shape. Nice location on the beach and atvs are super annoying.
Stayed 3 nights in Mar 2025

10/10 Excellent

Barbara

I liked that it was all in one building. Everything was easily accessible.
Stayed 7 nights in Mar 2025

10/10 Excellent

Danijela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach, amazing food, great staff
Stayed 4 nights in Mar 2025

2/10 Terrible

Roman

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with the entire facility. We were here before it was Tenno aged snd the change is just amazing. Our only issue was a very slippery shower situation and we both fell and needed to go to the er. The staff handled this very well and a security guard waited up for our return at 2 am! Good thing he did as we did not grab our too Mr key!!!
Stayed 7 nights in Mar 2025

8/10 Good

Angelene Armenta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice beach. Property clean. Most staff were friendly. Too many vendors on the beach.
Stayed 5 nights in Mar 2025

2/10 Terrible

Seth

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

10/10 Excellent

donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay this Riu is more chill then other riu’s but still nice good food
Stayed 3 nights in Mar 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach!
Stayed 4 nights in Mar 2025

10/10 Excellent

Matthew

Stayed 4 nights in Mar 2025

8/10 Good

Mary Lou

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel itself was old; dresser drawers stuck; no fan in the bathroom. Dirt in the corners of the rooms.
Stayed 7 nights in Mar 2025

2/10 Terrible

Donna M

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Aracelis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. The hotel was very clean. House keeping kept the room clean and the room service staff kept the fridge full. This was our first time in the Bahamas and the RIU left a great impression on us. I was celebrating my birthday and the RIU staff gave me a birthday cake and celebrated me. Please note this is not a party hotel.
Stayed 4 nights in Mar 2025

6/10 Okay

Julie

Traveled with partner
Liked: Staff & service
Stayed 6 nights in Mar 2025

8/10 Good

Rahul

Traveled with family
Liked: Cleanliness, staff & service, amenities
Decent property in need of floor renovation, new room furniture ( the furniture in the room we stayed in was painted but really old, toilet flush too weak, buffet always used to literally stink or seafood. For vegetarians it is super nauseous. At the time of checking in please also sign up for restaurant dining. I found it weird that almost half of the restaurants are empty but there is no booking available. The front help desk is really amazing. Overall the people working in the resort are very polite and helpful. The property itself is not that big, it's a decent sized property. The beaches are super clean, the waters gorgeous. The drinks are decent as well. Housekeeping frequency is exceptional. This is one of the few places where we did not have to keep calling the front desk for housekeeping. The sleeping beds are barely OK.
Stayed 3 nights in Mar 2025

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Dinner reservations almost impossible. You have to use the app - and make them 2 days in advance. The joke is- get up at 1:00am make reservations for 2 days in advance or you won't get any and to be honest it's true. Kicker is - you walk by any restaurant at any given time the tables are EMPTY but they won't let you seat, they tell you they are over booked - but the tables are empty. The guy at the steak house was about as rude as rude could be, he actually put up his finger and said you need to listen to me I said we are completely book. Most of the staff was friendly, however one of the bartenders named Tweety should probably learn that rolling your eyes at someone who is asking for change so you CAN TIP HER is not the best way to get someone to want to tip you. No lie I had a $10.00 bill wanted to get some 1.00's so I could tip her, and she rolled her eyes at me. The next time I went up she helped 2 other people that came up after me, in fact someone had to say - Um- she was here before me. I will say that everyone in the Calypso bar and bartender Kay were very very nice. HUGE shout out to a bell boy named Romell - Top of his game, biggest friendliest smile. Every day would see me and have some sort of a little prank. Our room had problems, I turned on the hair dryer and flames shot out, our bathroom ceiling leaked so bad water was running down the wall. Many people we talked to had the same struggles but said the other RIU's are great - not sure if I'll try them or not
Stayed 7 nights in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great. The beach, the people, the food, the room was all great. The only issue I had was the $1,200 credit they advertised. All they offered for this was coupons and discounts that were mostly for other nearby businesses and I don't think they even added up to $1,200. I was hoping to use this credit for a massage or an excursion but was unable to so I feel like this was falsely advertised.
Stayed 5 nights in Mar 2025

4/10 Poor

Dawn Martinez, Herriman

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was not very friendly or accommodating. They never restocked our fridge. Had to request it three times and they came once. Never changed our sheets and found an toenail on the comforter. food and entertainment was mediocre.
Stayed 5 nights in Mar 2025

10/10 Excellent

Santricia

Traveled with family
Liked: Cleanliness, amenities
Clean and staff very welcoming and friendly! Everything you need literally there!
Stayed 2 nights in Mar 2025

6/10 Okay

Aaliyah, West Springfield

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
The renovated all adult property is great Wonderful dining in every way with tons of fresh international choices. Entire property is elegant, yet casual next to the Atlantis Casino and a spectacular beach. Sadly, we had super loud floor mates for about 24 hrs/ hotel graciously moved them
Stayed 3 nights in Mar 2025

2/10 Terrible

Timothy Scott

Traveled with group
Disliked: Staff & service
Security detained and accused of things we did not do. They showed camera footage that showed us doing nothing wrong.
Stayed 7 nights in Feb 2025