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Good service

Pool and hot tub were closed, sheets were too small for the bed. Toilet was running.

I decided to stay at The Roost instead of the Hilton because I was attending a conference at the Cleveland Huntington Convention Center, and I'm so glad I did. It was only about a 9-minute walk to the convention center and within walking distance of several excellent restaurants and attractions downtown. One evening I had dinner at a fantastic farm-to-table restaurant nearby that I absolutely loved, and it was great being able to explore the area on foot. The biggest surprise, though, was the accommodation itself. For the price, I couldn't believe I was getting a spacious two-bedroom apartment! It completely exceeded my expectations. The apartment was spotless, very comfortable, and even had three TVs, which made me smile. I did get a little lost trying to find my room at first, but that was on me—I hadn't realized the property has two entrances. Once I figured that out, everything was easy. The kitchen was another highlight. It was fully equipped with brand-new appliances, cookware, dishes, and silverware. They even provided whole coffee beans and an electric grinder so you could grind the beans fresh before brewing your coffee. As a coffee lover, I really appreciated that thoughtful touch. Most importantly, the staff was incredibly friendly, welcoming, and helpful throughout my stay. They answered my questions, helped me when I got turned around, and made me feel right at home. I would absolutely stay at The Roost again and highly recommend it to anyone visitin

The location of the hotel is perfect for walking to restaurants or just taking a stroll through downtown. Our room was clean and very well decorated. While having a waterfall shower was great, there was only a partial glass wall and no shower door, so naturally when you shower there for is getting extremely wet. I would recommend bringing your own snacks, because the snacks they provide in the room are very pricy. The staff was super friendly!!

Outstanding views of city from our balcony and fantastic location of condo! We were very pleased with everything about our try here. Definitely would stay here again and recommend it to anyone traveling to the area.

Really enjoyed my stay there

FRIENDLY AND HELPFUL STAFF. CLEAN ROOM.

This area is nothing like the pictures, just was not what we were expecting.