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The room was extremely small. No place for a suitcase except on top of the small built-in desk. No space in the bathroom even for a small trash bin. One could not bend down to pick up anything without smacking one’s head on the side. In fact, entering the narrow shower requires one to enter sideways and to carefully hold onto a handle to avoid falling (and I’m a fit person). The shower doors would not close all the way, the room AC rattled and was so loud it sounded like a lawn mower in the room. The elevator uses an old fashioned metal sliding door you must manually close when leaving otherwise it won’t respond to calls from other floors. Guests don’t always do this and staff do not keep an eye on it so be prepared to have to walk down or up stairs most of the time. For “breakfast”, which is extremely light the tables one sits at are the size of a shoe—enough for a cup of coffee. And there are only 3-4 places. The public rooms, and ballrooms, however, are beautiful! I was eventually moved to a larger room but only on the last day of the stay, and even that process was awkward with poor communication from the staff. For the price I paid—£440 per night—I would never go back.

The property was beautiful, private and true 5 star hotel! The food and wine were wonderful as well as the staff and service in general! The roof garden is an extra plus! Forbes has named this hotel One of the finest hotels in the World for 2026 and believe me it lived up to this distinction in every way!

Fabulous flat. The only big problem was that it was five flights of stairs up and it doesn’t state that in the description. With two 20kg suitcases this was not fun!!

Great hotel

We booked the room