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Castel Viscardo Vacation Packages

Unfortunately, our stay was a very disappointing experience from beginning to end. The property did not meet the standards we expected, and the overall experience was nothing like what was advertised. Upon arrival, we immediately noticed several issues with the property and felt uncomfortable staying there. The condition of the accommodation was disappointing, and there were concerns regarding cleanliness, maintenance, and the overall quality of the room. The property did not feel properly prepared for guests. Communication and customer service were also frustrating. We expected the staff/management to be responsive and helpful when concerns were brought to their attention, but the situation was not handled in a way that made us feel valued as guests. Ultimately, we decided that the best option was to leave and find alternative accommodations rather than continue our stay. For the price we paid, the experience was completely unacceptable. I would strongly recommend that future guests carefully consider other options before booking. Based on our experience, I would not stay here again or recommend this property to others.

Choose another hotel. The ONLY thing positive is the location.

The hotel is very close to the Spanish Steps. The staff is friendly and helpful. However, the rooms are basic and small, including the suites.

The room was very clean and the staff was friendly and very helpful. I had very low expectations for the included breakfast but it was fantastic. Homemade baked goods every morning, breakfast sandwiches, scrambled eggs, bacon, fruit, different types of breads, cereal. We were always offered a cappuccino. It was great. It's a bit of a walk from the city center but it's very doable and the public transit system is great. I will stay here again the next time I'm in Rome.

⭐⭐⭐⭐⭐ Exceptional Stay – Gaia Made It Unforgettable! We had a fantastic stay at this hotel! Everything was spotlessly clean, and the location could not have been better for getting around. The entire staff was incredibly warm, welcoming, and always ready to help with fantastic local recommendations. A very special mention goes to Gaia, who was absolutely amazing from the moment we checked in. She truly went above and beyond to make our stay feel special, and we cannot thank her enough for all her help and genuine hospitality. We had a wonderful experience and wouldn't hesitate to recommend this hotel to anyone. We’ll definitely be back!

Great location, walking distance to everything you’d want to see.

Staff was very helpful. Rooms were very very small. Elevator is very crammed. Breakfast was very good. Good hotel for the money.