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Great location in Central London. Excellent Breakfast buffet. Cabs out front all day so easy to get around town.

Fantastic location, near shops, restaurants etc. Quiet at night. Plenty of glasses, mugs etc. Only little criticisms, nowhere to sit to do hair and makeup and no shelf in the shower to place shampoo, shower gel etc.

The hotel staff was very friendly, efficient and helpful. Our bed mattress was one of the BEST we have experienced in quite some time of travel: firm mattress, good pillows. So pleased to have had air conditioning on our July trip - and really good AC, at that. Paddington Station is just a couple of minutes' walk down the street, as are Marks & Spencer and Sainsbury's (groceries). We had no trouble finding excellent cafes and pubs in this neighborhood, and we felt safe, early morning to late evening. Hyde Park and all it offers is just a short walk away as well.

Lovely spa and a great room, all in an excellent location.

Bugs in the closet and poor heater