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The room was clean and 2 members of staff out of the dozen I saw were friendly and nice. Apart from that, the place needs some serious refurbs doing. Lost door handles, broken window catches, ripped curtains and no aircon in the room I was in on the hottest 2 nights of the year to that point. Just a dusty old fan that was so loud I couldn't hear the storm outside that washed the pigeon skeletons across the flat roof bit to right outside my window. Parking was convenient and the breakfast was ok. Maybe service is better when there's more people but apart from the 1st lad that booked me in and the young girl serving dinner, the rest were miserable. Must say though, the coach load of pensioners had some eye opening conversations

Property was very clean and had everything that we needed. It did have two bedrooms which would be OK if you had two adults and two small kids. Not enough room for 4 adults, but it was perfect for my husband and myself. Staff were very friendly and helpful, especially the lady working in reception who was wonderful and very understanding when we accidentally booked the wrong date for checking out. The location was great in Seaview, walking distance to the sea with some lovely eating places within walking distance as well. There were a couple of shops in Seaview, but they did close very early. Would definitely book there again.

I had a good stay. The things that brought to my attention is the room a bit smelly when you enter. I had an air conditioner in my room but unfortunately it wasn’t maintained properly as it doesn’t breathe nicely. Also the aircraft noise is attractively noticeable but all of that in my opinion comparing with other stayed it was ok

Amazing stay at Enchanted manor, from the moment we walked in the vibes were warm and friendly. The food and drinks were delicious and the red squirrels and badger feeding in the evenings was an amazing experience. Could not recommend this place more.

Thoroughly enjoyed our stay and were made to feel welcome. Nothing to criticise.

From the moment I arrived & walked into the large, light, open foyer I felt comfortable. Lovely Welcome from Molly on Reception, & an immediate answer to my first Question? The Hotel Car Park across the road was already full, where do I go? I checked in, my bags were unloaded & taken to my room, & I parked my car in the Hotel's 2nd car park, just round the corner. I felt very at ease throughout my stay. Room 8 looked over the gardens, newly refurbished bathroom, shower only. Very comfortable bed, easy access to the town, 5mins flat walk, the beach 8mins, all down hill. Every member of Staff Exceptional, nothing was too much trouble. Fabulous choices at Breakfast, in a spacious room, with high ceilings, over looking the gardens. Lovely setting for the Swimming pool, comfortable sunbeds, also plenty of tables & chairs to sit outside in the gardens. Any revisit to the IOW, I know where I'll be staying.

Rooms large and very clean, lovely pool and outside seating area. Staff very helpful but very busy all the time.