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Williamsburg Vacation Packages

The staff were pleasantly pleasant .. very professional and very accommodating. Great experience.

The hotel is centrally located so it was easy to get to things. There is construction going on right beside the hotel so it was noisy from 7am-3pm. The cleaning staff did a very good job cleaning the rooms. My room did not have a safe. Front desk staff were not very knowledgeable about activities, restaurant choices etc. We had to look things up on our own.

The room was clean but rather dark—lack of lights. Staff was nice but not well informed, asked for directions to the National (a five minutes walk from the hotel) and the reception had no idea where it was located. Did not try to find out either. The bottle of soap in the shower was empty. The forgot the room was difficult to open and close. In short, somewhat expensive for what you get.

This was one of the worst hotel stays I’ve had in a VERY long time. Power went out day two and my room was not serviced two out of the three nights. The lobby bar was NEVER open. No water bottles in the room. The rooftop bar wasn’t opened when I told it was. The shower curtain was too short and the water went all of over the floor. The staff was completely unhelpful.

We did not expect to endure a sales pitch to purchase a timeshare or condo. The guy was nice but went on h on. They COULD HAVE ASKED DO YOU WANT TO.LEARN ABOUT BUYING A CONDO. A SIMPLE NO EOULD HAVE AVOIDED THAT NONSENSE WE HAD TO GO THROUGH.

Room was very clean and location was great.