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Very cute Inn and very well situated. However the bed wasn't very comfortable, very hard. And the shower head was sooo powerful it would flood the bathroom every time. Would I stay there again? Yes.

Great property, small pool for kids but we made sure to go super early to get a swim in

I’ll start with the good stuff. The staff are great and the rooms are big and spacious. The bad… the parking which you have to pay for has no ramps so you need to haul your luggage upstairs. The elevator is dirty and one didn’t work. The building is old and the rooms reflect.

Expectations were already high and Shangri-la met them. We are a family of four, booked a premium room with 2 queen beds on the 16th floor. Exquisite room, beautiful bathroom, all marble with shower and tub with full view of the city. Bedroom area with top to bottom glass window view of the city also and CN tower, beds were comfy. We enjoyed a lobby lounge afternoon meal, appetizer type food at half price, sliders were to die for. We used the hot tub and pool and sauna There are pool bed inclosures with tv's. Looby area was a hang out area with a unique modern fireplace, art and live piano music. There's a nice terrace area on the 3rd floor. Room service was prompt and food was delicious. High end all around and excellent customer service.

The best hotel I've ever stayed at. This is the standard I'll judge all my future hotel stays. I couldn't of been more pleased