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Nice hotel & great Bar!

We ordered a room with golf course view, and at first we didn't get it. After complaining we got a room with a view. However, the room smelled bad. After complaining, somebody came and cleaned diapers, candy wrapper, and other garbage from under the bed.

I didnt like the fact that Barefoot Bar restrooms weren’t very clean or attractive. Also our room cleaner didn’t come at all one day, and she never changed our sheets (once we told her they didn’t need to be changed, but that was just once and she never changed them at all.)

Manny was great thank you

I had a minor issue with my room but I notified Erwin and he was very professional and prompt in fixing the problem, the location was great, amenities were great and the local walking distance market was nice!

The room was clean, lobby was clean but the staff is why I'd go back. I goofed and checked in a day after my booked day. I entered the wrong check in date when I was building my booking. I get there and the front desk made it feel like it wasn't a problem, and had my room still ready and just moved my check in-check out date. They made me feel like I was a 10 year guest and not just passing through. I'm staying there again when I'm in the Del Mar area.

I've stayed at the Del several times, Beach House, the Views and now Shore House. People above us were partying hard. I'm not one to call in a noisy complaint, but the racket kept us up til 1am, even with 2 calls to the front desk. They comped us 2 days valet. Should have comped us the night IMHO.

We booked a staycation here for my husband's birthday and had a wonderful overall experience. The property is beautiful, the staff was incredibly friendly and welcoming, our room was spotless, and the bed was one of the most comfortable we've ever slept in. The only disappointment was the room category. We paid extra for a Marina View Junior Suite, but our first-floor room (172) overlooked the gate to the adults-only pool, a reserved cabana, and a chain with a reservation sign. The marina was technically there but only barely visible beyond all of those obstructions. We joked that we had more of a "pool gate view" than a marina view. If you're booking for the view, I'd strongly recommend requesting a second floor or higher. The first-floor rooms in Building 7 may technically face the marina, but the actual view is largely blocked and looks nothing like the photos used to advertise the room category. I would have gladly paid more for an upper-floor room had I known. That said, we truly enjoyed our stay and would absolutely return. Next time, we'll just be sure to request a higher floor so we can enjoy the marina view we were hoping for.