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The staff is very helpful. If you need something they are very accommodating. The location is great. It is close to all the shopping. They have a dock right outside the hotel that can bring you by private transfer ($$$). Another option is the "bus taxi" where you bring your luggage on and you get off at San Marco Vallossa. Its a 5 min walk. If I can do it, anyone can! The breakfast is ok. Downside for travellers. The hotel needs to update the rooms and repaint. No elevator. 2nd floor = 4 flights of stairs but they have someone that will bring your luggage up to your room and back down. It is a very busy dock and used for bringing supplies to all the businesses nearby in the morning- very noisy. But All the waterways are noisy, Welcome to Venice!!

Had a lovely time, helpful and friendly staff, and they gave me an upgrade! Close to the station so convenient if you're travelling by train.

Quiet location but very nice hotel. Breakfast was very good. Helpful staff. Water taxi right to/from back door of hotel.

Room ++ nice and big but disappointing in some aspects: 1) carpets - tired and grubby 2) nails sticking out of a furniture which tore my dress (reported to reception who ignored the dress damage and told me housekeeping would fix the nail issue - but it wasn’t ) Room Amenities - disappointing 1) no water supplied (aside from day 1), water charged at Eur8 (which are Eur2 in the shop) - water is a basic necessity. 2) no kettle - hot water on request (supplied with sugar !), the hotel was happy to supply hot water yet supplied no tea/coffee in the room. 3) internet in the room did not work for the entire stay so every evening i was using much mobile data to do my work. Bathroom ++ good decor and facilities, but kitted out for 2 people, we had to ask for extra supplies disappointing - on day 3 we put towels and bathroom on floor for replacement. The bathrobe was just hung up and NOT a clean new one. Location - very well located Airport Transfer - the hotel will charge you more than twice the price of a private taxi. We arranged our own shared taxi - which worked well, we were the first drop off at the hotel boat drop. The water bus stop is just 1 minute walk from the hotel Equally accessible is the water bus from the Ca ‘Dor bus stop to Roma (main stop) and bus from there to the airport. Breakfast and dining at the hotel is expensive, however, hotel location is so very near many restaurant and food options. Coop very near by where we picked up breakfast supplies.

Amazing property, staff and location. Special thanks for Mr Michael.

Everything was wonderful

We travel often and this