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Sunset Beach Vacation Packages

Very happy with our stay. All of the staff were helpful and accommodating. I appreciate the effort from the hotel to be trying to keep up maintenance and cleanliness especially after a hurricane. Food was good! Room was nice. We upgraded to the altitude club with a beach side view. Wonderful to watch the sunrise and set from our room. We will book again!

Overall customer service was unsatisfactory. Staff wasn’t very helpful only a handful were nice and friendly. I wouldn’t recommend this place. I would look into other places that have better service and value for the price we paid.

We booked the 2 bedroom suite with ocean view. Unfortunately there’s construction blocking the gorgeous view. It can initially be seen in their lobby. We couldn’t enjoy the balcony and plunge pool. The staff was accommodating enough to change our rooms but it was still the same view. Their rooftop pool will eventually have a building blocking their view depending on how high it’ll get built. Aside from that, the resort is very nice and the staff are very friendly!

This hotel is mid at best. The food is good but service and room upkeep is not great. Needs some serious upgrades. Our AC was not working so we had to be switched rooms. New room we were put into had bloodstains all over.