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Sugatani Onsen Vacation Packages

Great location and very convenient for my business needs. The hotel was clean, comfortable, and well maintained. I had a pleasant stay and would definitely stay here again.

Room was clean. Staffs were friendly and helpful but breakfast was so so in my humble opinion and not worth the price. Location is definitely convenient though

This is a nice hotel. The layout was great for family. The tv entertainment has few choices more than my other hotel stays.

Amazing location. Staff were super helpful to our needs.

I booked this hotel some months ago and I started reading reviews prior to check in. I'll admit I got a bit nervous. That being said we decided to stay the night and try it out. First impressions were that there was more space than many rooms we've stayed in while in Japan. Many features look newish and it has a full kitchen. Then things get weird. The wall paper is peeling off. There's a persistent bad smell. There's roach traps everywhere. I tried to shower and the shower nozzle fell off. My husband tried to leave to do a Lawson run and the latch on the lock fell off. The beds were surprisingly comfortable but it's also loud in the morning with people talking in the alleyway. It was fine for the night but I wouldn't stay here again.