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All staff were professional, courteous and friendly. They all went out of their way to grant your requests. The ambience is very nice. The electrical outlets on the patio didn't always work. Had to be creative in getting plugs to stay in. They also need to upgrade from 110v to 220v. Just kidding, but they should have something for travelers from Europe. Internet service was pretty good. Everyone in my group were pleased and would return. The tour setup for us by the manager was fun!!!! Good people, fantastic accommodations. Recommended...

This trip was the best birthday ever! The staff was amazing and acknowledged my birthday along with a few others who shared the same birthday. Thank you for making my day special!

My husband booked this trip for my 50th birthday. When I arrived there were flowers, balloons and a birthday cake in the room! This place is amazing, we will be back in March!

Comfortable and well-maintained rooms. The pool and beach were delightful. Great staff! The Activities & Entertainment team was awesome (Thanks, Jonah, Michael, Sabrina, Joseph, Thunder and Ricardo!).

I went for my birthday. Ive stayed in several JA hotels and this one was just ok. Im 39 and I will say its definitely a scene for the younger crowd but i blend with everyone. One of the things i didnt like is that the pool closes at 6 sharp and music cuts off at 5 sharp. Food was average and there was NO oxtail for those oxtail lovers. I checked in on my bday and my friends requested for the hotel to decorate my room upon arrival. My friend said she spoke with staff several times and they did it a day late. The staff in charge of the pool towels refused to give me a towel because I didnt have the card even though I explained to them that I dropped off the towel when they closed and never received a card towel in return. He suggested that go to the front desk which I wasnt gonna do because I was already at the pool and it was too damn hot. Besides him all.the other staff were pretty cool. The walking is a lot if ur in a building far away. Rooms were basic but clean. Elevator is old so I always took the steps because one time the doors wouldnt close. Its definitely a 1 time visit for me. If ur not looking for luxury or anything special and just want to party then this is def the hotel for it

Beautiful resort and everyone was beyond friendly