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Sougia Vacation Packages

Excellent hotel all round. Friendly staff, lovely room with swim up pool.

The room was very clean & private and the pool and views were great.

The toilet seat was broken, and we had to wait half a day for it to be fixed. The Wi-Fi was terrible, and we couldn’t get a 5G signal at all. The soundproofing in the room was awful. On our last night, a couple staying in the room above us were fighting and shouting, waking us up at 4 a.m. We informed the manager, but he was unable to resolve the situation. As a result, the noise, shouting, and arguing continued, and we weren’t able to fall back asleep. Since it was our check-out day, we asked if it was possible to extend our stay in the room. The manager said they could only extend it by one hour, which wasn’t helpful. In the end, our entire day before the flight was ruined because we were exhausted from the lack of sleep. A few more downsides: It takes more than an hour to get to Chania from the hotel, and the bus is usually overcrowded. There are no shops nearby. On the positive side, the area is very peaceful, the beach is within walking distance, and the food offers a good variety to suit different tastes. Other than that, it’s pretty much the same as any standard all-inclusive hotel.

Nice and quiet, very accommodating staff.

My overall impression of that hotel: Never again! The attitude of the staff does not correspond to a 5* hotel, but rather a cheap hostel. "All-inclusive" statement is false - only cheap and low level drink is included. Any normal wines and cocktails are at the additional cost. Shouts and attitude of the local staff are just killing the vacation mood.

Staff was friendly, professional and attentive.

We absolutely enjoyed our stay in this place. The staff were friendly, accommodating and the rooms were clean. We loved the gym, pool, pool bar and so much more. Will definitely stay here again!

The staff are super friendly tip top service we had a sea view room with hot tub was superb,the breakfast options are great dinner options was ok not all the food was to my taste but it was still good with great entertainment and service at dinner. Overall I would definitely recommend this hotel great beach to relax or go into the water 10/10