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Soorts-Hossegor Vacation Packages

Everything was great but sometimes travelers arrive late check in if hotel management response

Bad room layout

Its location is very convenient to visit the old Bilbao. Having to check in in one location and the room in another was a little confusing but the staff did an amazing job guiding us

It's a beautiful property, perfectly maintained. Staff is great, helpful and friendly, food at breakfast is great and the views are unbelievable. Most definitely would recommend to anyone traveling to Biarritz, it is definitely worth it.

The hotel is great and the staff couldn’t be more helpful. Breakfast is excellent and the decor is very fun and clever. The rooms are well configured, just small. We’re traveling for three weeks so were a bit overpacked but made it all work. It’s a quick walk to central town, which was great after dinner, and nice to be out of the hustle + bustle.

The first room #16 was totally unacceptable with damp and mold settling around the vent. Not at all what we were expecting. After complaining we were upgraded to the largest room in the hotel which is what we thought we would get in the first place. The best part of the experience was meeting the chef, Olivier Lataste who created sumptuous meals for us.