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Sharm El Sheikh Vacation Packages

Avoid at any cost ❌ Do yourself a favor and stay away Arrived at almost 4 PM yet I had to wait for my room in the lobby ! The reception staff are unprofessional , undertrained, Impolite and manipulators when I asked for 1 hour late check out considering I had to wait for my room after 4 PM the morning shift would ask you to come and ask the evening shift whom they gonna ask you to ask the night shift whom they gonna ask you to wake up early and come to the desk to ask the morning shift again ! All of which is a disgusting practice they are all well trained on. even though they know I was not satisfied about the fact that I got my room late. Room is way outdated , dirty , toilet stinks , the furniture is old rusty and outdated nothing like what is shown online. there was variety of insects in the room ( ants , bed bugs) Stained disgusting looking bed sheets and pillow cases! Food is unhygienic , taste awful and very poor options fortunate enough I went to a proper restaurant in Nama bay for dinner and i didn’t eat anything out of this buffet I met couple of other guests in the lobby who got food poisoning as they were trying to buy medicine from the next door pharmacy. No body seemed to care at check out the receptionist took the key without looking at my face ,he never asked how was my stay as they do elsewhere , neither anyone from guest relation tried to call and ask how my stay was Rawan&(Mohamed night shift) (front desk) are completely unprofessional

We thoroughly enjoyed our recent vacation. The resort boasts impeccably clean rooms and swimming pools, exceptional service from friendly staff, and an extensive variety of delicious food. We highly recommend Sultan Gardens Resort and would happily stay there again."

The rooms are amazing. Spacious and clean, the cleaning staff are tremendous. Also, the chefs from the grill, especially Hani- they are world class! Most of the staff is excellent. However, the front desk seem very inexperienced and untrained. They are always confused and overwhelmed. The bartenders are so good!

Hello, The hotel was decent, but definitely not a 9/10 as suggested by the recent Google and Hotels.com ratings. If you want to swim in the sea, it’s quite difficult. You can walk hundreds of meters without the water going above knee level, and then suddenly it becomes very deep with waves. On top of that, it was extremely windy—we couldn’t even sit on the balcony facing the beach, despite the amazing view, which was actually the best part of our holiday. The food quality and variety were around 6/10 or 7/10 at best. The salad greens were not cleaned properly and often had dust and dirt on them. The alcoholic drink selection was very poor, and they were serving drinks in old blue acrylic cups at the pool and beach bars, which didn’t feel hygienic. There was only one beer brand available (an Egyptian brand, which was actually a decent lager), and they didn’t seem to have bartenders, so the cocktail menu was very limited and the quality was poor. The cleanliness of the beach, room, pool, and common areas was fine. There were some shops and markets on the property, but the sellers felt dishonest and overpriced. The security staff at the main gate asked for room numbers every time we entered or left the hotel, whether by car or on foot. Supposedly this was for record-keeping, but it felt uncomfortable and insecure to have hotel staff know exactly when we were or weren’t in the room. That should remain private. Overall, I would rate the hotel around 6/10 or 7/10 at most.

Excellent location and everything yoj need for a really pleasant relaxed stay

I enjoyed the shaded pool areas, numerous beach chairs and floating devices. Also the ice Spanish latte by the pool tasted amazing . My room was cleaned perfect and the staff was extremely helpful and kind from baggage carriers, dinning and excursion trip guides. One thing that could add excellence would be an iron in the room . Other than that I had a marvelous time

Amazing hotel, very quiet, lots of sunbeds available even in the afternoon, beach a bit of a let down as you can’t walk directly into the sea it’s a distance from the shore! You have to walk along the pier to get into the water, staff were brilliant can’t do enough for you and we tip at the end of our holidays so it wasn’t for the tips! Eid, many Mohammed’s, Sayed & Ramadan are all a great addition to this hotel, too many sales people around the pool, they are constant, top tip is to ask for a red flag to be put on your parasol, they won’t hassle you if you have one of those!