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The staff who assisted us were excellent; very helpful and personable. The location (we were in Blue) was great; near the bus stop and lifts. The photo's are accurate. the views from the patio are very good. The layout is just a little odd (no shower, but a tub in the downstairs master, bathroom lighting obstructs the mirror if you are relatively tall). figuring out the light switches took some work for us. The biggest drawback for us was that the seating in the main community area (couch) is not comfortable to lounge in. We also wished the spa area (sauna and hot tub) was available outside of 3-9pm. We visited in May which is one of two construction months in Zermatt; so there were cranes, helicopters and construction going on full swing. The other month to be wary of is October. this is not the property's responsibility; but just FYI.

Fantastic gem in the heart of Geneva. Our original booking for another hotel got cancelled so we stumbled across this property as an alternative and we are so happy we did! Such a lovely surprise to find this accommodation that straddles the best of both a hotel and private apartment in the old town. Location, decor and amenities were fantastic plus the service and staff were so friendly, accommodating, and attentive. The only disappointment is that we didn’t stay longer!

Unforgettable stay, very nice staff, stunning scenery and views