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Staff was extremely helpful. The place was spotless and clean. The views were amazing. I have nothing negative to say - everything was great.

Very clean room, very courteous staff but very noisy outside every morning with dumpsters

Absolutely fabulous hotel and perfect location to enjoy the wonderful scenery - mountain hikes and swimming and activities on the lake. Duty manager so welcoming, helpful and friendly, advising us on walks on our arrival. Friendly restaurant staff and a great buffet breakfast to start the day with a much appreciated vegan selection. Lovely bakery on-site and covered walkway to the cable car opposite the hotel. Lovely spa area to relax after hiking, or to watch the rain from. Comfortable bed, fresh spring water, large balconies. No apparent air con, but nice just to have the window tilted open. Well served by buses

Location is excellent, very quiet and clean, roomy and comfortable accommodations, breakfast was varied tasty and plentiful!