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It's modern with a stylish aesthetic. ​Love the shower booth with good water pressure. ​The biggest disappointment is sleep quality. The mattress (non branded) was notably saggy, lacking the support needed for a restful night. Most frustratingly, the padding was so thin (non existent) that I could feel the individual springs pressing through.

Located right at the heart on Sapporo. Parking is not available. For whatever reason, the bathroom has a sewage smell. Could be our room is on ground floor.

We stayed here as a family, and overall it was a good experience with a few things to note. The room itself was very spacious definitely a big plus for families. There was plenty of sleeping space, which made everyone comfortable, though I do think the pillows could be improved for a better night’s sleep. I also wish there had been a larger table and more seating to better accommodate a family. Cleanliness was okay, but could use some improvement. I’m a bit particular when it comes to cleaning, and I did feel the need to wipe down surfaces myself with disinfectant wipes. That said, the staff truly stood out they were amazing. Check-in was smooth, and anytime we needed something, they were quick, helpful, and very accommodating. Hands down one of the best parts of our stay. The hotel itself is family-friendly in terms of room space and layout. However, the surrounding area may not feel as family-oriented. There are quite a few clubs nearby, and it gives off a bit of a red-light district vibe at night. If that doesn’t bother you, the location is actually very convenient right in the heart of downtown with plenty to do and see. Overall, a solid stay thanks to the space and incredible staff, with a few areas that could be improved.

The hot tub did not work as the drain did not cover. The water kept going down and did not stop.

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Beautiful hotel very clean and the food at the restaurant is really good. We also enjoy the Onsen every day.

Great location. Very clean. Helpful staff. Linked to Sapporo station