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Santa María del Valle Vacation Packages

The hotel did not have hot water on two days of my stay and did not have any water at all for one of the days during my stay. When I appoached the front desk, the female clerk gave me a blank stare and said nothing. I asked for a partial refund and she rudedly said no. I have stayed at this hotel over a dozen times and have watched it decline. Would not recommend anyone staying here in the future,

Our stay was wonderful. We had a great time, everything was so nice and staff was very helpful

Muy buenas tardes Me pareció excelente el espacio Tuvimos una noche que no pudimos dormir bien por escándalo de una familia con niños que hasta deshoras estuvieron jugando gritando El sofá de la sala cojines huelen muy feo como que alguien duerme ahi No pudomos activar Internet También por ventanas de sala por debajo se metieron algunos animales como una avispa la sacamos a terraza y se volvía a meter aun la puerta de vidrio cerrada

Loved the staff -info on places to go and calling for car services. Very secure parking, instant hot water showers with good pressure. Sheets could be nicer and couldn’t adjust a/c in our 2 rooms. I have stayed here about 5 times and will return.