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Santa Clara-a-Velha Vacation Packages

Très bel hôtel ayant conservé son cachet. Le personnel de l’hôtel était très serviable. Un buffet déjeuner très généreux. Nous avons adoré ! Vaut le détour

Loved it ! The staff were amazing nothing was too much trouble , catered for families ! Will be returning

Villa was moldy but tolerable for the weekend. Sheets had stains. Housekeeping didn't do much. Breakfast left much to be desired. Check-in was empty when we arrived and no staff was able to tell us where to go to check in or when the desk would be staffed. They don't answer the phone. I requested late check out which was accepted and I put do not disturb on the door. Housekeeping still barged in and woke us up and was annoyed we hadn't left. Overall it could've been worse.

Washing machine but no clothes horse! Cleaners were slap dash and didn’t speak the basics! Didn’t understand the word towel! Towels and bedding need to be updated they were tired. Gang of boys creating noise at 4am every morning. On a positive note the apartment was lovely and suitable for me as a wheelchair user. Very good location and the reception staff were lovely and friendly and very helpful. Will book again. Please sort clothes horse / drying rack

Hotel was okay for a short trip. The hotel was dated and was definitely not a 5 star. Personally think 3 star at max. Food was okay but would definitely advise booking the specialty restaurants over the buffet if all inclusive.