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Rancho Santa Fe Vacation Packages

Property and staff were GREAT!!!

It’s old, no pool and charges you $25 a day on top of what Expedia already charged

Clean rooms! Staff was great! Loved being so close to the beach and restaurants and also having a little kitchen was perfect! Cozy little stay for our family.

My a/c went out on the last night. I called twice to have them send an engineer to repair. No one came. It was 80 degrees so I had the overhead fan on overnight. When I checked out the next day, I complained to them about the hot humid room and lack of follow up about repairing it, but the front desk just said “sorry” and handed me my receipt. There was also a lot of noise from next door and room above: voices and running footsteps.

Room was small but cute. We didn’t use the amenities (kitchenette) or even the shower. Just spent the night there after a formal event. Location is great, right across from the beach and close to local shops, restaurants and the Oceanside Pier. That being said, the staff was extremely unaccommodatiing and the online contactless check in process was confusing and frustrating. I had three requests- all of which were refused. First off, we had two cars, but were told we could only park one onsite. We were sent a link to arrange for nearby pay parking. Only to find out upon arrival there was free parking available on the street. No big deal. Second, I requested to check in fifteen minutes ahead of time so that I could have time to change. I was flatly refused. “Your code will not work until 4pm.” Ok. Fine. I did my makeup and hair ahead of time (before traveling) and just changed into my dress at the hotel. Third, I requested late check out. I was again denied. The rationale was that the housekeeping staff was on a strict schedule and someone else would be checking in at 4pm. So I had to be out by 11am so that they could have FIVE hours to clean a small room an bathroom. This request easily could’ve been accommodated, but was refused. We simply would’ve enjoyed a little more time to explore the neighborhood before having to check out, but all we were able to squeeze in was a coffee and a walk on the pier. Something else to note was the wacky check-in process. But I’m out of room!

I have traveled to La Jolla for years and have walked the lobby. Always wanted to stay here. Totally met expectations.