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I went to a two day conference at the hotel. It was easy to find off the highway. The room was a good size for two people and was very clean. I also liked the coffee station that was available 24 hours a day. I don’t like the coffee in the room so it was nice to be able to get a full sized cup of coffee whenever I needed one. I didn’t use any of the other amenities but some of my coworkers said the pool was really nice and clean as well. I will definitely stay there again and may even visit the water park when I’m there.

Fantastic hotel. We really enjoyed our stay. Will stay there again if we find ourselves back in Milwaukee.

I absolutely adore this hotel! From the check-in where they were able to allow us early check-in, to their help with parking and a bad key, every single employee we encountered was absolutely exceptional. We had drinks in the lobby bar and a lunch at The Cafe, excellent. Although we did not eat at the Mason St Grill restaurant in the hotel, we did go to Zarletti's Italian restaurant located just half a block from the Pfister, one of the best meals we have had on this roadtrip. Also enjoyed going to the swimming pool on the 23rd floor of the hotel, and the Milwaukee Art Museum which is just a short walk away on the lakeshore. The interior of the lobby is decorated with lavish artwork, and they have a large collection of Victorian paintings. For a hotel that has been in continuous operation since 1893, this is definitely a grande dame of Milwaukee hotels. The room itself was very well furnished, and the beds were comfortable. If we ever find ourselves in Milwaukee again, we would definitely try to book a room here, an exceptional experience.

Parking challenge. Misinformed about the use of Expedia extras

Instructions to find the Serenity apartments at Wauwatosa Wisconsin weren't great but once we found the actual apartment, it exceeded our expectations. It was truly a home away from home, as it was immaculately clean and had everything needed for a fuss free stay. Shops and restaurants witin walking distance. We highly recommend staying here and will definitely be returning for a longer extended stay!

Hotel was somewhat dated, but the rooms were clean.