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The hotel is unique it is a 15 century mansion so amazing . That being said if you do not have a room with a canal view your room is dark ( if that bothers you) they changed my room for more Money but that was fine New room perfect I think some maintenance could be done spots on carpet and some grout improvement But overall lovely Bed linens and bed very comfy and lovely Super clean Staff ( especially Ricardo) so helpful and made sure our stay was perfect Restaurant and breakfast very good !Location absolutely perfect ! Close to everything but not in a crowded part of town also on the grand canal was beautiful Overall a wonderful stay .

Room and the staff mostly from desk

It was amazing, best location in Venice. The staff helped us on our travel experience, taking a local taxi line 1 Piazza san Marcos. They also advise us on the best way to get to the airport. The breakfast is a must. Very good, low price and great .

The location of our hotel was absolutely perfect. We felt like it was a quick walk to everything we wanted to see. The hotel was charming and felt very characteristic of what we thought staying in Venice would look like. We would highly suggest this hotel and the restaurant next-door. Loved that there was a gondola station out front and that it was steps to the Rialto Bridge. The staff was very friendly and helpful!! 5 out of 5!!!

Very good hotel.

The hotel is in a great location, right across the canal from the Guglie stop of the Alilaguna public water taxi. Just a short walk over the footbridge. We were an easy walking distance of shops, restaurants, and about a 20 minute walk to Saint Mark Square. The staff was friendly, helpful and accommodating. My only observation is that they weren’t that helpful recommending restaurants. Otherwise our stay was delightful. The breakfast, which was included, was top-notch. The hotel itself is grand and well worth it. I would definitely stay again.