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Ouguela Vacation Packages

Everything perfect, great place

We only stayed one night but staff was very attentive and rooms where nice. We especially liked the terrace our room had. The breakfast was also very nice.

It was great experience at this hotel. The staff were excellent.

This was a wonderful hotel. Staff was excellent and extremely knowledgeable. I highly recommend this hotel. Staff attentive. Room was extremely clean. If we needed additional items, staff immediately took care of it.

Great staff

Todo excelente salvo TERRIBLE ASPECTO que los vecinos de la propiedad se tiran al piso sin zapatos como pordioseros lástima muy mal aspecto

WiFi didn’t work for the whole duration. One of our party was working but the WiFi didn’t work at all. The rest of us only needed it for socials but we still couldn’t connect for the whole 9 days. Door handles kept falling off. Asked for a clean from 2 people but it wasn’t done. Had to ask again the following day and it finally was. We had 3 rooms and half didn’t have enough cutlery, one didn’t have a toaster, some got bin bags / dishwasher tables etc. some did not. Inconsistent throughout. Gym equipment was broken (weights). Codes changed on our final evening so we couldn’t get into the property. We then had to find the number and call the property management to give us a new access code. Very inconvenient as it was after midnight. On the upside - the rooms were spacious, clean when we turned up, nice people on reception (when they’re there), nice space, the rooms all seem different, historic looking building, great location, easy for transport.

I would highly recommend this hotel. It was very clean, staff were very friendly and service was awesome. Little details like providing a welcome treat and always filling our water bottles with ice water before we went out for the day was great!