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Location was great. Staff was very friendly and helpful. Coffee machine was always available and breakfast buffet was good.

Property was centrally located downtown within walking distance to restaurants and shops. Breakfast was excellent. Emma at front desk was helpful and patient.

Rooms were not cleaned on arrival. A phone call to the inn keeper was successful in getting someone to come out immediately to clean the guest house. For the price of this rental, the property was tired and rundown. The shower overflowed/leaked. The kitchen was nice even though we did not use it.

The host was amazingly helpful getting us into the apartment, as we had arrived early. She allowed us in to store our luggage while we got some lunch. The apartment was spacious and comfortable beds/pillows. Close to the Harbour and restaurants. The couch in the living area was extemely uncomfortable and broken. This should be replaced for future guests. Otherwise very pleased with our choice at Kartuki.

Great place to stay for multiple days. The apartment has pretty much everything.

The "blackout" blinds did not black out anything in the bedroom, not able to sleep. The noise from the street below also made it impossible to sleep. It appears they have since removed these promises from their listing. They still refused to give me a refund, even though their Orbitz listing falsely claimed blackout blinds and a noise free apartment.