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I love staying here. We've had mostly great experiences. Rooms are always clean. Water is hot. Staff is mostly good to work with - front desk. They aren't automated so changes to room assignments are difficult for them. I prefer the 3rd floor for internet and it seems to be an updated area. 5th floor there is an awful, very loud buzz. I'm sure it is from the building air conditioner. We couldn't be move until the next day. You kind of have to think of it as a type of white noise. Internet worked decent on the 5th floor.

I stayed at Hotel Veracruz Centro Histórico and overall had a very good experience. The location was fantastic — steps from the main plaza, cafés, and all the energy of the historic center. The staff was genuinely helpful, always ready to assist with directions or questions. Parking was free, which I appreciated, though it’s not on the property, so you do need to walk a short distance. It wasn’t a big issue, but worth noting for anyone arriving with luggage. Overall, a convenient, friendly, and well‑located place to stay in Veracruz’s historic heart.

No tienen servicio de taxi y está en un lugar donde no es fácil conseguir transporte

Great stay, great location

The hotel was ice and clean. The service in general was good, but every time I came back to the hotel in the evening to park my car, the front desk girl made a big fuss when there were clearly lots of parking available. Every day she claimed there was no parking and I had to go to the parking lot to tell her that there was a lot of space! A bothersome every time!