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Oakwood Vacation Packages

Bad

Understaffed, had to wait 15 minutes for someone to come. Checked in and went up to room and found door open. No one there but paint and patch work being done in approx. 10 rooms that we noticed. Went back down, luckily we caught the desk clerk in elevator to get another room After getting one our key card was not programmed correctly. Along with the strong smell of smoke and looking around we decided to leave. The place needed a big refresh.

The price was great, however our room had a smell. The thermostat didn’t work at all, so we couldn’t turn the air conditioner on. The one light in the bathroom would just blink on and off when it was turned on. The room was clean and it worked for us. There was a lot of noise from the highway beside the hotel.

Staff are nice and very helpful. Room is clean and spacious.

Got up to an ant infested room. The hall ways smell like marijuana very strong. The pillows on the beds are terrible ( take your own).