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I booked this hotel because it had a balcony. I didn’t care if the balcony had a city view or a mountain view. Our balcony had neither. There was a wall right in front of the balcony with barely any sunlight coming through. Very disappointing!

Great customer service !!! I loved the hospitality and the service!! It felt good to be welcomed

Everything was amazing. Definitely a family/kid friendly resort! We will be going back!

The place all together was very quiet and no issues. My main thing is the AC. We had an upstairs/downstairs unit and the upstairs would not cool, we all had to sleep with no blankets & that’s an awful nights sleep. The phone number on google was not up to date so trying to get ahold of somebody to figure out check in was a hassle & the number it has on the building to call if you check out before the building is open is not a working number also. The place was very cute, very quiet, & the staff is VERY FRIENDLY but for a family of six, we probably won’t be staying here again.

Really nice. It was me the neice and my 2 aunts and my uncle. We try and take a trip every so often. We really enjoyed our little time here together.

Beautiful place. Amazing views. I would stay here every time. The property owners were very nice and answered any questions I had. They made sure I was taken care of. If you are in pigeon forge or gatlinburg, stay here.