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All good! I recommend highly this hotel

lovely property. Great view from room and nice breakfast. Reception staff were excellent. Breakfast staff not as friendly and top floor bar staff need to be more attentive.

The check-in process was a bit unusual (at least for a north-american like myself), in that the room is several blocks away from the reception- they email you when the room is ready and how to access the building with a code. So be sure to have a way of receiving email while you wait. My own check-in was awkward because when i got there i was informed the AC wasn't working and they were attempting to repair. Unfortunately, they were unable to do so that day. They promised the next day it would be fixed, but something came up with the maintenance person so it was on the third day it was finally fixed (just in time for the heat wave). The room itself was quite nice. It included a fridge, stovetop, sink, tv, small table with a couple chairs, bathroom and a comfy bed. Immediately outside is Clerigos Tower, and a lot of good restaurants and touristy stuff nearby. You can hear noise from the hallway, but street noise was very limited, so overall pretty quiet. Aside from the initial check-in / AC issues, it was a very good experience.

I had a good stay with YOUROPO - no air conditioning and being on the ground floor, no natural light at all. Otherwise, the space was generous in size and was in an excellent location. Communication was also good!

From the moment we arrived, we felt like valued guests. The staff took time to answer all our questions, explain the history of the property, and help with any thing we might have needed help with. This place is luxurious! From the marble shower, dreamy comfy beds, and spiralling staircases, we felt so spoiled. The daily breakfast was incredible, featuring local jams, breads, and chef's creations, and a wonderful way to start our day.

Beautiful property right in a heart of Porto! Spacious rooms with gorgeous architectural details, directly across from most famous outdoor Bolhão market. Walking distance to a lot of historical spots as well as the Douro riverfront. The staff is friendly, accommodating, and very helpful with suggestions. The room included a parlor with pullout couch - perfect if traveling with small kids, spacious and bright bedroom/living room space, fully equipped kitchen with washer and dryer!

Lovely hotel centrally located but after having stayed at 5 stars all over Europe, I’d say this place has yet to learn more about what it means to provide 5 star service. As a family traveling with a 7 year old were surprised to learn upon arrival that the pool was only available from 8am-11am for our child, The concierge wasn’t very helpful or offered any insights for our stay in Porto. For a small-ish property you’d expect more personalized service. Facilities are great there is no doubt there.