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Nanporo Vacation Packages

The staff here was amazing. Because there was a lot of vacant rooms, they gave us a free upgrade. Great and friendly staff, would highly recommend, and if I ever come back to Sapporo I will definitely be choosing this hotel.

Gentlemen at the Front Desk were extremely friendly. They were very patient with our poor Japanese. Would stay again when visiting Otaru.

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Bad

The in-suite laundry is a plus as amenity, but it is very sensitive where error code easily gets triggered. Location is definitely ideal for this hotel, as it's right next to a very central shopping district and everything becomes super convenient. Room layout is odd - a powder room with a toilet c/w basin over the tank is in place, where there isn't sufficient room for soap for proper hand washing. In order to get to a proper sink, one has to walk past the living area (approx 8-9 steps) accessing a sink at the kitchenette or the adjacent laundry/bathroom area. Onsen is overly small considering the number of floors with occupants (14, with up to 10 floors with rooms); dining area is ok with relatively rich varieties of food to choose from. Food variations could improve a little, as staying for over 3-4 days with 95% consistent food selections dull up one's taste palette.

Great location, clean room and friendly staff👍