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Nà Zenh Vacation Packages

Beautiful hotel, big room, amazing breakfast with so many choices and service was exceptional. All staff were friendly, polite and extremely helpful. Will stay again for sure.

The pictures don’t match the rooms at all. Had booked this place for 3 nights at $65 USD/night, almost $200, which is not worth the cost. This place is worth maybe $25-45/night. After checking in my gf and I requested a room change to a cheaper room which was cleaner, then got a room at a different hotel since we were willing to pay for a different hotel where we stayed at before. The staff were helpful and the location is in a good spot but the rooms are completely not what the pictures show.

Staff is very nice and helpful; they make you feel welcome. The only thing I did not like was the room. It looked very different from the pictures; it was really small and felt old. I kept wondering how they got a 4-star rating. We booked another hotel later on the week and that one totally changed my first impression of Hanoi's hotel business (thank God!). My opinion is that the rating is not aligned with what you actually get when you stay in this hotel.

The hotel locatio was perfect. Front office staff, Lisa and Tuc were very helpful, I thankyou.. Lots of food options around the hotel

Staff were lovely and location was great in Hanoi. However the plumbing wasn't the best and often left a smell. Also, I arrived early and they held my suitcase for me until check in time. Although this is kind, I would question the security behind this as i went in and out of that room a few times and other people's belongings were there. Seems like anyone could take it if they had to temporarily store something as well. Be aware it's very noisy on the street below.

We had a very pleasant stay at the Oriental Jade Hotel. We booked two corner rooms, which were clean and comfortable, although the views from the fifth floor were not particularly impressive. The highlight of our stay was the excellent service. Every staff member we encountered was friendly, welcoming, and attentive. We truly appreciated the hospitality and felt well taken care of throughout our stay. The location is fantastic — just steps from Hoàn Kiếm Lake and many of Hanoi’s main attractions, with shopping and plenty of restaurants only a few blocks away. The breakfast buffet could be improved, particularly with more variety and better-quality cheese and cold cuts to accompany the bread selection. The eggs also need some attention; both days our eggs were overcooked, suggesting the kitchen could benefit from some additional training. Overall, what stood out most was the wonderful service and friendly staff. The location is hard to beat, and we would happily consider staying here again.