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Mocanal Vacation Packages

Friendly staff who were happy to help. Bar staff remembered people and their drinks. Variety of food selection on offer. Lots of sun loungers on offer although the hotel can block the sun occasionally. The room was fine, clean and spacious. Room and general internal areas of the hotel looked slightly old / outdated however no complaints. Only one issue was in the final morning before checking out, there was a fairly large leak coming from the ceiling above the shower, this didn’t affect me as I was preparing to leave and reception staff did apologise and arrange the maintenance crew to check.

Drinking water Pool area - lots of space, not too busy in October, lifeguard, heated pool, hard to swim under the bridges if you don’t like having your face in the water, very few bugs, area is cleaned every morning Rooms - clean, lots of space, kitchen has everything you need. Minimal supply of salt and pepper, milk/seasonings (need to buy yourself) really private for sunbathing if you’re on the second floor. Be careful leaving any food out in the kitchen as it’s a hot country and small bugs could get in. Kitchen offers clean filtered water Staff - great, friendly, helpful Location - quite a walk from town centre but road has street lights apart from one small stretch (walk back is uphill), small shop on site with necessities. Gym- limited but open before and after the pool

Beautiful stay

Family friendly

As advertised.

We had one of the most amazing experience. The staff is so nice and helpful, they really go the extra mile to make your stay as comfortable and easy as possible , the room was very clean and spacious. We will definitely come back.

Restaurant closed due to refurbishment not told when booked , had to take my mother out to eat every night which was inconvenient as she’s in a wheelchair and only booked as we thought the restaurant would be open every night Very badly stained sofa in room Entertainment at night extremely poor , just 4 young people doing what loooked like they were practicing their own uncoordinated dance routines Very badly stained sofa behaved families round main pool area with extreme bad language causing people to move Sunbed’s out of their earshot , told lifeguard but nothing was done Very poor amount of cooking utensils and crockery in rooms Had to ask for mugs etc only given 1 towel per person had to keep asking for more when they were replaced This used to be a lovely place to stay but has gone down rapidly , spoke to people that still own apartments there and they all said the same thing