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Never again. They never cleaned my room despite my request and the tv barely worked. Breakfast left me with awful stomach cramps.

It says parking is included but I had to pay for parking every day. Front desk couldn’t fix it, the people she called didn’t fix it. Missed a work meeting because of the whole ordeal. Just the night is $24.

Room beautiful. We arrived very late, so the turn down service was very welcoming and room felt cosy. Staff were nonchalant, not particularly welcoming. Breakfast was ok, nothing special, particularly as the reviews rate the breakfast. Pastries were slightly stale. On check out I was struggling with two cases and shouted at by the housekeeper as I entered a cordoned off area where the floor had been recently washed. As I walked around I heard her very loudly say “do they not read?!!!” It was right at the front of the check out desk. Overall the Delamar is a lovely hotel in a superb location if you are visiting West Hartford, but didn’t feel particularly special. Btw, the lady on reception was nice and helpful, unfortunately I forget her name.