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Everything was perfect. Hotel has changed hand so going through a spruce up. Staff were all very kind and considerate, especially Sam! Would definitely stay here again when visiting Claremont Ferrand.

Positives: Well-priced, well-situated hotel. Decent restaurant with good choices. Very good restaurant staff who were charming, despite being overworked and going flat out. Pleasant room, comfortable bed. Water dispenser in the corridor a very good idea. Good shower. Good breakfast. Negatives: air conditioning clearly not up to the job of a full hotel in 38'. My complaint was treated with more or less a shrug as the receptionist condescendingly told me it was hot (really??), that the hotel was full (and..?), and that it would cool down eventually (after about 6 hours it did). Pillows awful, great thick artificial things, very uncomfortable. Disappointing not to have a walk-in shower. Difficult for both of us to climb in and out of very deep bathtub to use shower, especially with no handles or bars or a non-slip mat. You would never see this in England and I'm amazed it is legal in France. I would stay here again, but only with a walk-in shower.

La fixation de la TV était précaire.

The height limit for the parking is 1.8m, plenty of payed street parking around hotel

Nice and quiet area, friendly staff.

Personnel agréable et efficace Côté hôtel, ça va pour une nuit de transit. Mais étant 4 dont 2 enfants la chambre devient petite. Il manque une séparation.