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Lo de Marcos Vacation Packages

Staff was wonderful, clean room, breakfast delicious, we were just bummed the pool was closed. I LOVED the products, they were so lovely! Could you please tell me the brand of product you use in your rooms? I would really like to order the lotion. It’s amazing!

I love the outdoor pool, staffs very friendly and helpful. No activities at the resort.

My wife and I chose Sanctuary Garza Blanca Puerto Vallarta to celebrate our 16th wedding anniversary, and from the moment we arrived, we knew we were in for something special. We travel frequently and have been fortunate to experience some of the finest luxury hotels around the world, including Four Seasons, Mandarin Oriental, and Raffles. These experiences have given us a deep appreciation for thoughtful design, refined service, exceptional dining, and the small details that make a stay truly memorable. We stayed in the brand-new tower, and the experience was spectacular. Our room was beautifully designed, modern, spacious, and exceptionally comfortable. However, the views were undoubtedly the star of the show. Waking up to the Pacific Ocean each morning was breathtaking, and the scenery from our room and throughout the resort was unforgettable. The infinity pool was another highlight. Its My wife and I chose Sanctuary Garza Blanca Puerto Vallarta to celebrate our 16th wedding anniversary, and from the moment we arrived, we knew we were in for something special. We travel frequently and have been fortunate to experience some of the finest luxury hotels around the world, including Four Seasons, Mandarin Oriental, and Raffles. These experiences have given us a deep appreciation for thoughtful design, refined service, exceptional dining, and the small details that make a stay truly memorable. Sanctuary Garza Blanca not only met our expectations.it exceeded them.

Absolutely amazing experience! The hotel was wonderful, the food was delicious, and the area was very peaceful and felt extremely safe. What impressed me the most was the way they treated their guests. They truly make every customer feel special, comfortable, and cared for, almost like you’re at home with family. The pools were beautiful, the service was excellent, and everything about our stay was perfect. I honestly have nothing negative to say. If there were a rating higher than 5 stars, I would definitely choose the highest one. Highly recommended, and I would absolutely come back again! ⭐️⭐️⭐️⭐️⭐️

Pros: · Clean rooms. · Tasty but only Mexican-style limited international options. · Kids' club & nightly shows are outstanding – world-class entertainment for children. · Staff are absolute gems – performers, activity hosts, and service teams go far beyond their limits. Special shout-out to Ubaldo Reyes – a true star. They all deserve big raises. Cons: · AC does not work at all (not only 1 room problem) · Dinner reservation system is broken – book at 8/9 AM, seats gone in 1 minute, yet restaurants are half-empty at night. Walk-ins denied. Feels intentional. · Outdated IT system – needs to upgrade Staff polish old rooms brilliantly,entire property needs renovation --- To Management/Owners:Read Carefully: Your staff are carrying this hotel on their backs. They work tirelessly, often beyond their limits, and they are the only reason guests still come back. But where are you? Frankly, it doesn't seem like you care about staying competitive. Broken ACs, crumbling rooms, and a reservation system that frustrates everyone – while other hotels upgrade, you're falling behind. Are you even serious about this business? You can't keep relying on your employees to polish a decaying property. They deserve better leadership, better tools, and better facilities. Invest now – in new AC, renovated rooms & washrooms, modern digital check-in, and a fair reservation system – or watch guests walk away to your competitors. Your staff are saving you daily. It's time you saved your Hotel and them.

We had an amazing time at Grand Palladium Punta de Mita for our very first family vacation. The resort was absolutely beautiful, incredibly clean, and very well maintained. The grounds were gorgeous, and we loved seeing the wildlife throughout the property, including iguanas, coatis, and even armadillos. The resort was also very kid-friendly, which made the experience even better for us. Our 2-year-old had such a great time, and seeing how much fun our little one had made the trip even more special. We especially want to thank Josue and Priscilla for their incredible hospitality. They were welcoming, attentive, and extremely helpful throughout our stay. Anytime we needed anything, they were there to assist and made sure our family was well taken care of. They truly went above and beyond and made us feel like we didn’t have to worry about a thing. For our first family vacation, we couldn’t have asked for a better experience. We made so many wonderful memories and would absolutely return to Grand Palladium Punta de Mita!