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The room was far larger than I thought it would be, and was finished to a high standard - as was the hotel in general throughout. The staff were friendly and helpful, and the breakfast and meals were all also very good. The poop and spa are accessible at an extra charge, which we did take up on one day, but it's worth the little extra. We'll be visiting again!

Great place!

Absolutely stunning venue! Steeped in history!

My room was absolutely spotless and the bed was extremely comfortable. The view of the bay was incredible. The staff were friendly, polite and professional. There was a huge selection for the breakfast and children had their own corner to choose food. I loved having a facial at the Spa with organic seaweed products used on my skin. The gym, swimming pool and sauna were well equipped and spotlessly clean. I loved the lift down to the Spa, so you could get dressed in your room and put a robe on without going through the main entrance. All in all, everything was perfect.

My husband and I arrived at Brooklyn house on Friday 24the July. We had approx 2.5hrs drive. There was no one on reception to check us in at approx 6pm. After ringing bell twice I finally tracked Maxine down who came to check us in. No eye contact was made between Maxine and my husband just me and she seemed quite 'cold'. She showed us to our room after going through everything and also asked what time we would like breakfast the following morning. We got to breakfast at 9am and again Maxine went through the process, told us to choose a table which was already set up and she would be over to take our breakfast order. We were left to our own devices and 40 mins later after hearing her greet other residents and asking them how their last evenings had been and serving other residents who had come in after us, I decided to get up and give her our breakfast order. No apology received by her. Although the breakfast was delicious, apart from the fact that my husband's scrambled eggs and salmon should have come with toast, we didn't even bother to mention. We both said we would never stay here again because of the unfriendly nature we had received on our check-in and breakfast. However, all was redeemed on our 2nd day this morning. Maxine was not there but we had the fortune of meeting Ana, a wonderful person who took our breakfast order which we received within 10mins of ordering, whilst helping ourselves to tea/coffee etc. Thank you Ana for your friendly warmth