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Levens Vacation Packages

First the positive. The room was clean, quiet and a short walk to the beach. Now the negative. Upon arrival there was a security gate to enter through. A numbered keypad and call button were located there. After many attempts all the call button did was ring. No one picked it up. I tried the phone number listed on the hotels.com website. That didn’t work either. Frustrated I decided to climb over the gate. The front desk person then came out. He apologized, saying he knew the call button was inoperative. Seriously? He couldn’t leave the gate unlocked? There was another secure door with a keypad at the hotel entrance. The hotel has no lift, so you have to lug your baggage in our case up stairs to the third floor. The room was obviously an attic space converted to a room. Sloping ceilings and wood beams. If you’re over 4 feet, you will hit your head getting out of bed. The A/C produced virtually nothing cold. The room was hot, at least 80 F. The front desk is unmanned after 8PM, so there’s no resolution to problems. A hostel would be much better value. No way would I stay again or recommend this hotel. I don’t often complain, but this hotel was an insult.

I would strongly reconsider booking this hotel if there’s any chance a delayed flight or emergency could prevent you from checking in on your scheduled date. We unfortunately missed the first two nights due to travel circumstances and, in the chaos, weren’t able to call. Despite having paid for our entire stay in full, we arrived to find our reservation cancelled and our room given away. No refund, credit, or alternative was offered. Our only option was to pay in full for another reservation. I was travelling with a group, and the other hotels they had booked actually reached out by email or phone when they didn’t arrive to make sure everything was okay, which I really appreciated. Ironically, the hotel I paid the most for was the least hospitable. I understand having a no-show policy, but keeping our full payment while giving the room away felt incredibly unfair. Our conversation with the staff remained respectful, but I expected much more understanding from a large hotel chain. I’ve stayed at many hotels and have never experienced this. Unfortunately, I would never book here again. There are so many beautiful hotels in Nice offering better value and hospitality.

Super cute in center of it all!

I really enjoyed the hotel. The look and feel is very French Riviera The placement is great for French Riviera visitors who plan to visit multiple towns. The train from the airport is right at the corner and the train between the rest of the coast and Nice is a few blocks away. Great areas to lounge and enjoy a cocktail on the premises. Staff is very helpful and attentive. I would definitely stay again. Only criticism would be the gym is a bit lacking but many folks don’t want to spend their vacation exercising.

Beautiful old property within the walls of a beautiful old town. Comfy beds robes free cold drinks and fresh sweets left in the room. I felt spoiled.

Charming small hotel in a beautiful setting. Immaculate and comfortable.