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We stayed here for 3 nights all inclusive we were very disappointed in the hotel the room we had booked was a premium room and the room although large felt dated and the bed was very cheeky. There was an joing door to the next room covered by a large wardrobe but we could hear the people next door talk and snore like they were in our room and could hear all the bathroom noises. Which was very off-putting. There is alot of upselling in the all inclusive certain drinks were not available unless you paid more which was not good for the price can't even get a free Pina colada. The food was ok but it was limited and often the range was much the same. The hotel needed a refresh with paint some parts were being painted whilst we were there perhaps because it's early season. Over all the stay wasn't great the staff were loud in the morning coming to clean the rooms we were woken up by them starting their shifts talking very loud in the hallways. And for the price we paid it wasnt a quality that we have experienced on other all inclusive hotels on this trip for less money like Roda resort where we are currently it's chalk and cheese in comparison for less money so much better quality in every way.

Exceptional hotel with fantastic food and amazing staff!

Quite a long walk to strip just ok hotel

Really beautiful hotel and great facilities. Pool was lovely and the views were excellent

We have stayed in gretocel lux me in crete twice and we booked this based on what we had experienced in crete and this was not the greatest experience. Our room was not what you see in the pictures we were a million miles away from the childrens pool, we asked to change rooms as it wasnt based on what they had advertised for a family apartment with balcony. The room was very run down and the lift we could just about get a pram into it. My eldest daughter got food posioning and the shower flooded the bathroom everyday, the fridge made the worse sounds and we were right above the entertainment in the square so having a 2 year old trying to put her to sleep was hard. It was a real shame unfortunately we would not rebook to stay here especially for how much we paid for it, the room facilites do not justify the cost and we do not buy cheap for a summer holidays!

Beautiful hotel with stunning ocean views and a great spot for watching the sunset. Everything was extremely clean, and the staff were super helpful. The room itself had everything we needed, plenty of space and beautifully decorated. The hotel is still under construction, but we weren’t disturbed at all. Our only note would be to have more vegetarian options on the menu, as my partner struggled to find much choice, saying that we’ll definitely be returning!