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Kirkby Stephen Vacation Packages

Great hotel for a stay over before traveling on holiday from Manchester airport

Had a wonderful stay. Hotel is a bit dated and the restaurant menu a bit slim, but overall had a very pleasant stay. Easy parking, clean rooms and a nice breakfast

Lovely room, small but somehow spacious. Very clean, staff were lovely and the bed was super comfy. Really enjoyed our stay

Staff were friendly. Building works going on, so not as clean as usual in main hall way. The stairs are wooden, so it was noisy at night when other visitors came in. The doors do not close softly, so this was noisy until midnight. Free parking with plenty of spaces available was very helpful, as parking in the area is residential. Room was compact (as advised in advert) but limited hanging space. Tea, coffee, milk and loo paper not replenished daily. Fridge was at ground level and hard to open at base of bed. TV did not work. Radiator heating could not be turned down, or off, so room very hot requiring window left open (so noise pollution as near to student accommodation) Bathroom tap kept coming off. The bathroom needs a new towel radiator or hanging rail that is off the ground for the large towels - these had to be hung over the shower and there was no hanging hook in the bathroom for clothing, only a windowsill. Though the window was frosted, it did need a blind for privacy as the room is overlooked and visible when light on at night. Hoping this constructive feedback helps the hotel to improve the room.

I really like staying here whenever I’m in Manchester, it’s super easy to get in and out of

Blocked shower drain meant that the entire bathroom flood within 30 seconds - given that we were assigned an accessibility room, it mean that the toilet was not reachable without going through two inches of water. We also spent ages 'saving' the carpet from flood. Very very disappointing. One very flat pillow was also a disappointment.

First of all there wasn’t clear information about extra charges(£20 a night) of car park when I booked this hotel. Bathroom was very dirty.