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Kingston Upon Thames Vacation Packages

Convenient. Bathroom was great. Beds a bit basic. The cleaner forgot to replace our towels one day and that was super annoying having nothing to dry with! Supermarket a few steps away. Dining options close by. Big Westfield up the road. Reception lady was super helpful but not there 24/7. Would use it again.

Hotel was very good , our room had everything we needed and more , excellent kitchenette !!!! The hotel is decorated beautifully.

First off we got there a couple hours earlier than check-in which is fine we figured the room wouldn’t be ready so we were told we could leave our luggage and explore while we wait for the room to be ready. We were told we would be emailed when the room was ready and that it would be no later than 4. 4:15 comes around and we finally decided to go check if the room was ready since we didn’t get the email. It was finally ready but if we hadn’t had come to check we wouldn’t have known. The front desk employees were pretty rude and gave little to no explanation of anything. We were told once and they expected us to know what you were doing even if you weren’t from there. Very large deposit which seemed crazy to me but okay whatever. We get in the room and see what it’s about, it’s fine at the time and we continue with our stay. It did have a funky smell which I didn’t know at the time was mold/mildew but I figured it was just a foreign smell to me. After a couple of days of being there, we realized that it was indeed mold/mildew in the bathroom. Okay that was whatever our stay was almost over so I wasn’t too worried about it. Then we found out that the linens would not be replaced unless you paid extra for them to be. So I thought that was pretty bad especially us staying for 4 nights 5 days. I decided to just flip the bedding and there was a nice-sized stain on the sheets. (Thankfully we bring our own blanket so no need for the sheets) I would have chosen elsewhere

From the moment we arrived early, the staff were incredibly helpful and friendly. The hotel is beautiful, conveniently located in Stratford, and had the best sleep ever recovering from jet lag. Will 100% be back for future London visits.