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I arrived on a Saturday evening, told there was an electrical issue with my room and needed to move me to their sister hotel, 20 minute taxi ride away (& further away from chania), having looked at the map, & seeing how far it was, nothing much around it, I told them it wasn’t acceptable, that I had booked the hotel in October (staying June), and I booked that hotel due to the location on the main road and I could head out at night on my own and feel safe! They ‘found’ me a room, 312, which was at the top of the stairs, near the lift & over reception entrance so would hear all the noise, it wasn’t the room I booked, it was a basic room & I booked & paid for deluxe, I came back to reception & they moved me to room 405, much better and the room I had booked, bigger and brighter! So from having no rooms, to having 2 rooms!! I do feel as a solo traveller they thought they could do that to me!! The hotel is nice, reviews about the food are a bit harsh, I’m a bad eater & always managed to eat, the serving dishes were small which meant they run out, but meant it was topped up regularly with fresh food, the flavours of the food were nice & good variety, negative was that it wasn’t always hot, so found myself eating quickly, could have done with a microwave like a lot of Spanish places do. Even if all inc, I recommend dinner at MISTOS across the road for sunset, but you need to book, great views, food and staff! Also Hugsy’s for an after dinner drink!

This was a lovely hotel and the staff were courteous, extremely attentive and very kind. Have to mention Manos who went out of his way many times to help us and nothing was too much trouble for him. He was an absolute star and we are very grateful for his help. The hotel is surrounded by beautiful beaches and very close to Chania. Our room was very clean, a little dark due to not getting any sun on the balcony, but this did keep it cool. It is a small hotel and we felt the only negative was it was very quiet at night, but many people would prefer this anyway. The area itself is fairly quiet at night as many people go into Chania. There is a bus to Chania a couple of minutes walk round the corner, it can get very busy. Noticed the sign on the bus said 31 people seating, up to 59 standing so at times it is not the most pleasant journey. Bus journey takes about 15/20 minutes. The pool area was very well managed, better than i have seen at some other hotels. There was never a fight for beds as the hotel staff remove used towels and replace with fresh new ones, so there was a turnover all day. It is adults only which makes it very peaceful. Breakfast was ok and there is something differant to try every day. You order from a menu rather than a buffet situation.

Excellent hotel all round. Friendly staff, lovely room with swim up pool.

The room was very clean & private and the pool and views were great.

The toilet seat was broken, and we had to wait half a day for it to be fixed. The Wi-Fi was terrible, and we couldn’t get a 5G signal at all. The soundproofing in the room was awful. On our last night, a couple staying in the room above us were fighting and shouting, waking us up at 4 a.m. We informed the manager, but he was unable to resolve the situation. As a result, the noise, shouting, and arguing continued, and we weren’t able to fall back asleep. Since it was our check-out day, we asked if it was possible to extend our stay in the room. The manager said they could only extend it by one hour, which wasn’t helpful. In the end, our entire day before the flight was ruined because we were exhausted from the lack of sleep. A few more downsides: It takes more than an hour to get to Chania from the hotel, and the bus is usually overcrowded. There are no shops nearby. On the positive side, the area is very peaceful, the beach is within walking distance, and the food offers a good variety to suit different tastes. Other than that, it’s pretty much the same as any standard all-inclusive hotel.

We had a great stay! The hotel is in an excellent location, especially if you want to enjoy the nightlife. There are plenty of bars and restaurants within easy walking distance, while you can still drive very close to the hotel, which makes arriving with luggage much easier. The room was comfortable and clean, and the staff was friendly and helpful. I would definitely recommend staying here!