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Beautiful chic property. Loved it. Loved waking up to the Owl :)

Such an amazing staff and service. The food is just amazing. The property is clean and well-maintained. We will definitely come back. Just be aware that when you reserve, you might not end up in the main building. They have other properties around the main building.

We loved staying at Le Palais Gallien, our room was ready ahead of time, the staff was fantastic! Very walkable to all of what Bordeaux has to offer and the restaurant is terrific! They took care of us really well, we will come back!

stay here every time I’m in Bordeaux, and it has become my favourite hotel in the city. On my last visit, I accidentally booked a room in the separate building. It was charming and perfectly comfortable, but not quite the experience I had expected. If it’s your first stay, I would definitely recommend booking a room in the main building, where the rooms are beautifully designed and really showcase the character of the hotel. The staff are consistently excellent—professional, attentive and genuinely welcoming—which is one of the reasons I keep coming back. For me, it’s still the best place to stay in Bordeaux.

Staff did not speak English and was not very welcoming for a 5 star hotel

1. It is a 4**** hotel. 2. Minimal security, just cameras. No security in the elevator, single front desk person is periodically absent and anybody can get through. 3. Basic room/suit design. Minimal amenities, tiny shelf holding a simple coffee maker. Small refrigerator in the wall closet keeps slightly cool temperature. 4. Air conditioner system is blocked at 21 degree, it does not constantly stay on and requires frequent restarts. 5. Strange glass door in the bathroom. Minimal privacy and very noisy. It is a good choice if you are looking for a 4**** hotel.