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Everything about the property was on point....nothing that I can say about the Brook that has any problems or issues that would ever keep me from returning here ...or recommending it to others...be prepared to relax...

The Contessa was a nice hotel, clean, and smelled good upon entry. The hotel also offered direct access to the riverwalk which was great! However, Please note that there is a 75$ per night incidental charge that I wasn’t aware of and there’s a 60$ plus tax a night valet parking fee. There is no public parking.

meh. water so hard it was impossible to wash off soap. baggage carts were broken. everything in the room was "just a little off" -- there's no luggage rack for my suitcase, electrical plug is 10 feet from the table (yeah, I know, first world problems.) The dispensers in the shower were "hand soap", "body wash" and "conditioner". No shampoo? I could never convince the cleaning staff that if they took a bin liner they should leave a bin liner, so after a week I had to go the the H-E-B next door to pick up a package of bin liners. The halls are wide but the cleaning carts used by the cleaning staff are almost as wide as the cart. I had to live my suitcase over the cart to get to my room. There's no laundry for people not staying in suites. I stayed here in a suite last week and there was a laundry machine in the room. I made the mistake of not doing my laundry over the weekend at the home2 'cause I thought a hotel as seemingly nice as this would have a guest laundry. No dice. I asked at the front desk and they directed me to the laund-o-mat next door, but they're cash only and I only have a card while travelling. Wi-Fi is pretty hit-or-miss. Parking is an extra $30 per day, which I guess is fine. I just wish they would have mentioned it when I made the reservation and had the option of putting it on the corporate card. A mystery $200 charge was applied to my co-worker's card after the $50 incidental charge. It will be interesting to see if any of them are refunded

It was great! Wish the pool was open at least until 10pm.

We had a great time the hotel and service are wonderful!