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Heisterberg Vacation Packages

Great breakfast Super location I'd go back anytime

The staff were very friendly. They offered a lot of tips on shopping and dining options a few meters away. Bed and pillows were extra comfortable.

I was a little worried as it was one of the least expensive hotels I could find in Cologne but I was pleasantly surprised! The hotel is only about an 8 min. walk from the main train station and about a 2-3 minute walk from the Heumarkt where you have many amazing options for meals. We had a courtyard view from our room which was pleasantly quiet so I can't give my opinion on how loud or quiet a street facing room would be. The hotel was very clean and seemed well maintained. The staff were very friendly. If you are a smoker there is a small patio in the courtyard where you can sit. Our room was quite nice especially the bathroom. If I were going to complain about anything it would be that there is no coffee maker in the room and the mini fridge is full of beverages you can buy so if you want to put your own food or drinks in the fridge there really isn't room. I can't give an opinion on breakfast as we went out to eat instead. Overall it was a surprisingly great stay (considering the price per night) and I will gladly stay here again if/when I come back to Cologne!

If the Spa/Therm was not on site, the property would be less than 3 stars. They assigned me to a room where the telephone does not work; no English instructions for the air conditioner and the television. though it advertises as 4star, there was no robe, slipper's and turndown service. The staff could not find my reservation, had to see my confirmation to add my daily breakfast. The location was its second best feature.

Service and cleanliness were great but it would be better if there’s a microwave.