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The hotel was generally clean and mostly well kept. Staff were great and nothing was too much trouble. The pool was freezing cold, we couldn't get in it, even in July/August heat.

Too hot. Staff would not leave windows open for ventilation. Restaurant Closed

All OK

The staff were friendly. The room was very clean and the air conditioning worked well. There was plenty of drawers & cupboard space and enough wardrobe space for a short stay, but probably not enough for a longer stay. The shower was very good. The bed was a little strange. It was described as a Murphy Bed which was able to be folded up, but there were no bedside tables and the mattress ended about 10cm from the headboard. Apart from that everything was excellent.

The hotel is perfectly situated, within easy walking distance of Lille’s beautiful old town, and with an underground car park - albeit an expensive one - just steps away from hotel door. We received a warm welcome from Hugo in reception. Our rooms were spacious and immaculately clean, with a large bathroom area, walk-in shower, ample towels and Occitane toiletries. There was a separate loo. The bed was large and one of the most comfortable I’ve slept in, and the bedding immaculately laundered and excellent quality. We only stayed for one night, but wished it had been more! We hope to return to Lille and if we do, we’ll certainly stay there again.