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We enjoyed our stay here. The food was delicious. The service was attentive. We were just not used to how hot the Japan onsen was but it was nice to have two different area. The kids really enjoyed the ping pong tables and the vintage video game room. We enjoyed the dinner buffet, but the breakfast could be better. The bedding - sleep mats were super thin and were hard to sleep on. We did asked for it to be double up to help with the hard floor. The front desk was able to arrange for this except if we want it set up by the staff there is additional charge. We didn’t mind doing it ourselves for free.

Convenient location, especially enjoy taking the bath.

Centrally located, great clean room with amenities like in-room washer & dryer, fridge, microwave, etc. Overall hotel was maintained very clean and tidy Staff were very pleasing, professional and ready to help in providing directions to site-seeing locations, shopping, transportation and restaurants in the Ginza. Breakfast selection was great with fresh breads, fruits, other dishes with vegan/vegetarian options.

A true joy to stay in. From check-in to check-out.